Spotify won't play music; skips around in playlist


Spotify won't play music; skips around in playlist







PC (custom)

Operating System

Windows 10


My Question or Issue

Spotify will no longer play music through my Logitech speakers. Everything worked fine until a few days ago. When I try to play a song in a playlist, the songs skip around but don't actually play. I've tried reinstalling, clearing the cache, deleting the files that other people recommend deleting, and so-on.


When I plug in my USB headset, everything works fine.


Also, I have a sound card - ASUS Xonar DG - the speakers are plugged into the sound card. All other auto works fine: games, YouTube, iTunes, etc.


I imagine there's some sort of conflict between my integrated sound and the sound card?

1 Reply

Re: Spotify won't play music; skips around in playlist


Hey there @Yonsei_OPs


Thanks for reaching out to the Community about this. 

In case you've noticed unusual playback activity on the Spotify desktop app when using an Asus Xonar sound card it's possible that you're experiencing an issue that we're currently investigating in search for a solution.    


You can check out this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well. 


It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.


Hope this helps. Let us know if you have any more questions. 

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“Music is the strongest form of magic.” Marilyn Manson