Spotify wont play songs through 3.5mm aux

[Nordqvist90]

Plan

Premium

Country

 SWEDEN

Device

PC

Operating System

Windows 10

My Question or Issue

 Hi,

I've a problem with spotify that's really anoying.

A few weeks ago Spotify stopped to play songs when I connect a 3.5mm cable to my laptop, this worked before but after an W10 update it has suddenly stop.

Spotify keep telling me thate the song is not avalible.

To get Spotify working again I've to disconnect the 3.5mm and then it works!

Do anyone have a solution to this?

[Loxer]

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

[Nordqvist90]

Hi Lori and thanks for the answer

I've tried your suggestions but the problem still remain.

I've attached prinscreen of which OS I'm using, Spotify version should be the lastest because I just installed it from Windows store.

[Loxer]

Thank you for the information!

Yes it is the latest. Will see what I can do.