Suddenly, nothing exists anymore

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Re: Did just that, now it's claiming that there's a firewall...

CryticalAce
Community Legend

No need to thank me @BoggyTheAmazing! I appreciate it though!

 

It's annoying it still isn't fixed. If you have a look in C:\Users\*User*\AppData\Roaming and if there is a Spotify folder in there, try deleting it.

 

Let me know how you go!

Re: Did just that, now it's claiming that there's a firewall...

BoggyTheAmazing
Regular

Just tried, same issue again. http://prntscr.com/k2w3k2

Re: Did just that, now it's claiming that there's a firewall...

Community Manager
Community Manager

Hey @BoggyTheAmazing,

 

Sorry for the delay. Are you still having the same issue? 

 

Just to check, did you remove the com.spotify.Client folder when you reinstalled the app? 

 

If reinstalling doesn't help still, could you try switching your router off and on? We know it sounds simple, but we'd also recommend turning your device off and on too. 

 

Let us know how it goes!


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