The Spotify app makes my game (RL) crash ?

[ayciK]

Premium

Country : France

OS : Windows 10

Basically what's in the title. When I run the Spotify app on my secondary monitor (the game, Rocket League, being on the primary one), it makes my game randomly "not respond", and I have to force stop it. It doesn't happen when I'm not running Spotify. Any clue why it does that ?

[ayciK]

Quick update. I tried uninstalling/reinstalling, it keeps happening. Apparently it makes my whole system crash as the Discord voice call I was in also crahsed, had to disconnect/reconnect. The music "keeps going" but not really (the time keeps moving forward but with no sound), and when I press pause it seems to come back to the time it was at when it crashed. Could it come from some sort of sound cable failure ? My headset is connected to my controller, which is connected to the computer with a cable that isn't in a perfect shape. Any clue ?

[Ver]

Hey @ayciK,

Thanks for reaching out to us and welcome to the Community 🙂

The troubleshooting steps you've tried so far are very good. We'd like to add a few more.

It's also important to make sure that the software is up-to-date. In case the hardware acceleration is active, we'd suggest you deactivate it. Are there any changes?

Keep us in the loop! If you have questions, we are here for you.