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The next track doesn't play and the queue just vanishes

The next track doesn't play and the queue just vanishes

Plan Premium

Country United Kingdom

Device Android and Windows 10

My Question or Issue

 I've searched and can't find an answer. I merrily start playing a playlist and after one or two tracks it stops after the track and doesn't play the next track. If I click on the queue I briefly see the long queue of tracks then they vanish. Spotify thinks it has finished the queue.

Reply
1 Reply

Hey @davidallsopp.

 

Thanks for reaching out on the Community! We'll be glad to help you out 🙂

 

Could you let us know which devices this is happening on? Have you also tried to see if this happens on the Web Player?

 

Would you mind restarting your devices and performing a clean reinstall of the app by following the steps outlined here? This can solve many common problems that our users experience.

 

Let us know how it goes! We'll be right here if you need any more help 🙂

 

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