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The volume of ADs are louder than music

The volume of ADs are louder than music

Plan

Free

Country

Taiwan

Device

PC with Logitech MX Sound

Operating System

Windows 10

 

My Question or Issue

I have a free account, and there are some Ads for us supplied from supplier. But the ADs are always louder than the music what I'm listening.

I don't hate Ads. Actually, I'll find some music what I like in these Ads, so you don't need to advise me to subscribe Spotify.

 

There is a related topic:

https://community.spotify.com/t5/Implemented-Ideas/Turn-down-the-volume-of-loud-ads/idi-p/61057

Maybe you can pay ATTENTION to this problem.

 

 

Have a good day.

Reply
1 Reply

Hey there @a7612626

 

 Welcome to the Community and thanks for reaching out.

 

We appreciate you taking the time to share your feedback and we're sorry to hear you're experiencing this.

 

As it's mentioned in the idea that you've linked we've made some changes to the volume of the ads but it seems like some are still with higher volume.

 

We collect examples of such ads and report them to the team in this thread - we'd recommend taking a look and leaving your info so that we can pass it on further.

 

Let us know if there's anything else we can do for you. We'd be happy to help.

ElenaModerator
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