This song is not available. if you have the file on your computer you can import it

[foob_]

Earlier today I tried to play a song, and the blue notifcation is starting This song is not available. if you have the file on your computer you can import it. It worked fine yesterday. I reinstalled spotify to no avail.

Im on windows 10, and I have a free account. 

[Astame]

@Lsaik

I'm sorry you can't play your downloaded songs either.

Please get in touch with Spotify via the contact form . If you get an email back directing to the support forums, reply back to that email - even if it is from noreply - and the support team will be able to take a look at your issue and you'll hear from them shortly.
Alternatively, you can use the Twitter Spotify help which is monitored by Spotify staff employees as well here: @SpotifyCares

[robinplom · Accepted solution]

When I tried it he sayed "Song not availble" everytime when i clicked on the song. What I did whas connecting my PC to my phone and then he began downoading the song!!!!!!!

[thomaswill]

Hello ! I am on linux and i have this problem too. I tried to:

• restart spotify
• restart computer
• remove config directory
• reinstall spotify
• update spotify (https://aur.archlinux.org/packages/spotify/)

It just wont work.  log says always the same thing:

21:01:51.347 D [gaia_manager.cpp:2081 ] GAIA: GaiaManager::becomeActiveDevice, isActiveDevice=false
21:01:51.347 D [gaia_manager.cpp:1035 ] GAIA: current state ID updated to -1519541314
21:01:51.356 I [audio_driver_linux.cpp:18 ] Using PulseAudio
21:01:51.356 I [audio_player_queue_impl.cpp:233 ] Pause driver: 0x00007f90c918db80
21:01:51.356 I [audio_player_queue_entry.cpp:323] Buffering changed for entry: 0x00007f90c8d8a6c0, 1
21:01:51.356 I [audio_player_queue_impl.cpp:304 ] fade in at -1 for -1 milliseconds, fade out at -1 for -1 milliseconds
21:01:51.356 I [audio_player_queue_impl.cpp:827 ] Pause driver: 0x00007f90c918db80, 0
21:01:51.357 D [gaia_manager.cpp:1035 ] GAIA: current state ID updated to -1519541304

Here for a working remote song

21:04:35.595 I [audio_driver_linux.cpp:18       ] Using PulseAudio
21:04:35.595 I [audio_player_queue_impl.cpp:233 ] Pause driver: 0x00007f90c91a3630
21:04:35.596 I [audio_player_queue_entry.cpp:323] Buffering changed for entry: 0x00007f90c919db60, 1
21:04:35.596 I [audio_player_queue_impl.cpp:304 ] fade in at -1 for -1 milliseconds, fade out at -1 for -1 milliseconds
21:04:35.596 I [audio_player_queue_impl.cpp:827 ] Pause driver: 0x00007f90c91a3630, 0
21:04:35.598 I [audio_player_queue_impl.cpp:648 ] Open driver: 0x00007f90c91a3630
21:04:35.620 I [audio_player_queue_entry.cpp:323] Buffering changed for entry: 0x00007f90c919db60, 0
21:04:35.628 I [audio_player_queue_entry.cpp:323] Buffering changed for entry: 0x00007f90c919db60, 1
21:04:35.630 I [audio_player_queue_entry.cpp:323] Buffering changed for entry: 0x00007f90c919db60, 0
21:04:35.641 D [gaia_manager.cpp:1035           ] GAIA:   current state ID updated to -1519377019

When i have a file in my local library it wont play even if it was already present on the spotify remote library (your servers)

[evka1410]

I am in the same situation... I see local tracks but can't listen to them (and I never did before, this is the first time I am trying to connect to my local files). Desktop Spotify on Ubuntu 16.04, Premium account.

[cjwant]

Same problem here, the files in an imported directory don't play with the "This song is not available ..." message.

Ubuntu 16.10 with Spotify version 1.0.49.125.g72ee7853.

[cjwant]

... I should also add to the above, I have a Premium Account.

Cheers,

Chris

[maunava11]

It works!!! Thank you so much!!

[BraydenM03]

Having the same issue. Come on spotify figure it out.

[thomaswill]

@maunava11 wrote:

It works!!! Thank you so much!!

So tell us how !

[louvargas93]

Glad to hear I'm not the only one having this problem. Please Spotify fix this!!

[ratzule]

Having the same problem. On a Mac running 10.13.3. Spotify 1.0.74.380.g1fcff12a. Have turned off local files choices via preferences, shut down both Spotify and Mac. On reboot turned back on Local files choices. Still get the "This song is not available" message. Of course, it claims that I can "import" the file but there is no apparent way to do that (frustrating in itself). I should note some things:

1) The song appears on my "Discover Weekly" list which is ironic since I own the song (it is in my iTunes library) so of course, I do not need to "discover" it. 

2) My iTunes library is not in a default location. I maintain it on a special drive (and always have since before I ever used Spotify (and that has worked well for several years)).

3) I am a premium member.

4) I am ready to chuck Spotify due to all these recent failings and inability to diagnose/resolve this issue.

[mneu]

Just don't use snap, remove using snap and install it with apt like this:

# 1. Add the Spotify repository signing keys to be able to verify downloaded packages
sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 0DF731E45CE24F27EEEB1450EFDC8610341D9410

# 2. Add the Spotify repository
echo deb http://repository.spotify.com stable non-free | sudo tee /etc/apt/sources.list.d/spotify.list

# 3. Update list of available packages
sudo apt-get update

# 4. Install Spotify
sudo apt-get install spotify-client

[rl110]

I was able to fix this problem. I was having this issue on my computer app. Then I tryed the following:

* Having Spotify app opened, I logged in on spotify web.

* Then I closed Spotify app and tryed to play a song on spotify web. It worked.

* Close Spotify web session.

* Reopen Spotify app. Now it's working.

[HPotas]

This started happening to me as well, but i managed to fix it!
Turns out that I had "Allow Explicit Content" set to disable on my phone app.
Turning it back on magically brought back my music
Since this option is STILL not available on the Mac desktop version, you'll have to try and enable it via your phone.