Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the remote jungle. It wasnt always like this, is this an intentional thing my spotify for licensing requirements?
Spotify version
1.0.90.268.ga8a0ceb4
Plan
Premium
Country
Philippines
Device
(PC)
Operating System
(Windows 7)
Hey @Rebuilder86.
Thanks for getting in touch!
The app should keep you logged in. If it doesn't, try to reinstall the app. We hope you can find a reliable internet source to do this. You can find here how to reinstall Spotify.
Before installing Spotify, try to delete the Spotify folder within Application Data > Roaming folder for a thorough reinstallation.
We hope that does the trick 🙂 Let us know if it doesn't or if you have further questions.
Have a nice day.
I log in using facebook, so i push the log in with facebook button.
Could that perhaps have been overlooked in an update by spotify, and now causing me this problem?
Well i tried reinstalling using the automatic downloader, but still same thing, as soon as i close the program and reopen it, i have to log in. Please this now urgent, my wedding is on monday and this is my source of music. The venue is out of range of any kind of internet connection.
ok now this is interesting, if i unplug my computer from the internet, and open spotify, it opens logged in, PERFECT. Looking at spotify with it logged in, i plug the network cable back in and it immediately logs me out and asks for my credentials! So i guess you have some kind of thing which forces one to log in if an internet connection is detected.
Hey again @Rebuilder86,
Do you have Offline Mode turned on? Try switching it off, restart the app, and see if that helps. Also, make sure you don't have any cache-clearing apps enabled/installed.
We can see that you're using an older version of Spotify. Make sure that you have your app up-to-date. Updating the app should keep your offline music saved.
Further, do you also get logged out of Facebook.com? This could force you to log in every time.
There's a chance that something has happened to your cached data, so you might have to remove the folder as @Guido mentioned, but this means your downloads will disappear, and have to be re-downloaded.
Let us know how it goes!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…