Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Free
Device
PC
Operating System
Windows 10
My Question or Issue
Every track I play skips back to start after about 1-2 seconds. This occurs on ALL tracks no matter if its in my playlists or not. Sometimes it skips back 2 seconds twice in a row. After the skip it then plays as normal. When I switch to another track the very same skip effect starts there too. It's always skipping back to start after starting. Totally annoying. I'm all up to date on both Spotify and Windows. Restarting Spotify doesn't help, neither does restarting Windows. What's up with this?!
Hey there @Greggy300,
Thank you for reaching out to the Community. We'd like to take a closer look into this.
We recommend that you perform a clean reinstall of the app. This will make sure there's no old cache files causing this.
If that doesn't do the trick, can you remove all lines from your hosts file by following the steps bellow:
Let us know how it goes 🙂
Take care!
Jisses, do you really expect your users to dig into the file structure of Spotify to that extent?! I'm stunned. Deleting and re-installing the application didn't solve anything. I have no idea if the second suggestion would work. Look, it's not like this error is unique, I read that many users are experience much of the same playback errors. Couldn't Spotify for once try to find a global solution to this? And while your at it: please fix this community section as it's constantly producing errors when trying to reply to posts. Constantly prompting me to accept that I'm over 18, then sending me in a perpetual loop. This message is stored so I can try to send it every day, if you read this them I'm lucky. Been days!
Hey @Greggy300,
Thanks for getting back to us.
Sometimes clearing the hosts file resolves different issues. This is why we suggested trying these steps.
In case the issue persists, you might be experiencing the issue mentioned in this thread. You can share the required info in that thread to avoid confusion.
If you experience another issue, you can share with us a video recording of it. We'll look into this further.
If you again get an error message while posting in the Community, it's a good idea to try clearing the cache and cookies.
The Community is here for you if there's anything else!
As that thread proves there's nothing wrong locally on my system, it's an application bug that Spotify needs to fix.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…