Tracks skips to 20-30 seconds

[ajhuumma]

Plan

Premium

Country

 Philippines

Device

Desktop, also happens in Android

Operating System

Windows, android Nougat

My Question or Issue

 So when i play on loop a certain track on a single (only one track) it skips in the middle or around 20-30 seconds of the songs.

How to replicate:

1. Any track on a single

2. Select repeat track and let it play automatically.

It will skip right in the middle or 20-30s of the song.

Happens on Android too.

Here's my current version. 

1.0.92.390.g2ce5ec7d

As for the workaround, manually starting it from the top works. but it beats the purpose of 'auto play' and we would definitely like it to be as hands free as possible.

Hope this helps.

[Luke · Accepted solution]

Hey @ajhuumma,

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

[ajhuumma]

Hello,

Woah never thought of that!

Works like a charm.

Thanks for your help.

Perhaps some cache might've caused that but reinstalling sure does solve it.

[Luke]

https://open.spotify.com/track/2mUExuyvrSq46U3CEQWtpV