Tracks supposedly running, but no sound

[ConcertinaChick]

Hi all,

  I've got Spotify up and running, with no error messages.  However, when I press play, no sound comes out  The countdown/timer thing on the bottom is working fine, but I don't hear a thing.

I'm thinking that re-installing it might solve the problem, but will I lose my starred list/playlist if I do that?  

I have Spotify Free at this moment.

[Christinarose]

Same issue but for 2017 Mac Book Pro... I've had this same issue on my Lenovo laptop as well and it's EXTREMELY annonying. Please fix..