I've had these problems for several months, but ignored them because I normally only listen to music on my mobile phone, I've also tried several times to get the app to work but no matter what senseless solution your team comes up with, it doesn't work, delete host addresses ? does not help, restart router? it was clear that it would not work, reinstalling the app for 1000 times and still being told reinstall it once and it works, downloaded it via microsoft store as well as via the Spotify site. Cache was emptied. I tried it with proxy server, does not work with hardware acceleration whether on or off. Spotify connect doesn't even recognize my cell phone. There is NO playlist let alone favorite songs as if it were a new account (I only have one that's the right one). When I want to play a song, the timeline only says NaN:NaN and there are no pictures of the songs
If nothing changes, I'll have to look for an alternative.
We appreciate the troubleshooting steps you've done so far. One more thing we recommend trying out is checking your host files. If you find any from Spotify, remove them and run a clean reinstall once more. Even though it was written for another topic, this page has instructions on how to do this.
Keep us posted, we’ll keep an eye out for your reply.
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards