Unable to Connect to Facebook using Spotify client on Windows 10

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Unable to Connect to Facebook using Spotify client on Windows 10

Rising Star 16 Jollof
Rising Star 16

My Spotify was previously connected to my Facebook account, but when I tried to disconnect and reconnect, I ran into a problem. The 'Log in to Facebook' window appears in the Alt-Tab and Win-Tab menus, but clicking it does nothing. Additionally, on the Win-Tab menu, right-clicking the window in question does not show up with the usual action menu. Closing Spotify closes the window after a few seconds.

 

Version: 1.0.84.344.gfc674f6f

Plan: Free

Country: Australia

OS: Windows 10

Other instances: https://community.spotify.com/t5/Desktop-Windows/I-can-t-connect-my-account-to-facebook/m-p/4520370

 

JollofRising Star 16
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2 Replies

Re: Unable to Connect to Facebook using Spotify client on Windows 10

Community Manager
Community Manager

Hey @Jollof.

 
Sorry for the delay in us getting back to you.

Just to confirm, is this still happening?

If so, can you try these steps once more, after restarting your device, and reinstalling the app?

Thanks!
/M

Re: Unable to Connect to Facebook using Spotify client on Windows 10

Rising Star 16 Jollof
Rising Star 16

Hi Melody,

Yes it is still happening, and no, reinstalling didn't help. I can still connect via my phone fine, but the desktop app bug persists.

JollofRising Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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