Unable to Play Song from Specific Playlists or Albums

[Ponut]

Plan

Premium

Country

 Singapore

Device

Laptop

Operating System

Windows 10

My Question or Issue

 Hi, I am unable to play songs from a specific album/artist as shown in the screenshot. May I ask is this due to regional restrictions or a error on my spotify application?

[Peter]

Hey @Ponut.

Thanks for reaching out to us! 

Would you mind sending us the URI of the song or album you are referring to? (Just in case, if you need to know how to get the URI to a song, just follow this guide here).

Looking forward to hearing back from you 🙂

[Lousan92]

Hello @Ponut,

It looks like that the songs that you cannot play are local files (you can notice it looking at the symbol with an arrow, located at the left of the date the songs were added to the playlist). You must add the local files of the songs to your library in order to be able to play them.

I hope I've helped you.

Greetings,

Lousan92