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Plan
Premium
Country
India
Device
PC
Operating System
Windows 10
My Question or Issue
Unable to do the following:
1) Select all songs in a playlist for bulk actions via Edit --> Select All / Ctrl + A
2) Change the order of the songs in any playlists of my own.
3) Change the playlist cover art.
What's happening, Spotify?
Hey @Paqsel,
Thanks for reaching out about this here in the Community.
Would you mind trying a clean reinstall with your Windows 10 so as to delete any traces of your current Spotify setup and then be able to install the app from scratch to solve any temporary issues? If this doesn't do the trick, would you mind sharing a screen video of the issue? It'll help us looking into it greater detail so we can get back to you with what we should do next.
Hope you'll find this useful. We're looking forward to your update and we're here to help with anything else too!
Hi Mario,
Thanks for your reply. The clean reinstall seems to have helped me with the problem of reordering my tracks, but I'm still unable to do a "Select All" on more than one song + change the Playlist cover art.
Doubt you can tell from this screenshot but my cursor is over the cover and it doesn't give me an option to change anything.
Hi there @psnair,
Thanks for getting back to us 🙂
We can see from your shared screenshot that you're on a new desktop experience we're currently testing. For now, this new update is still missing some features that used to be available on the desktop app.
We understand this is not ideal, so if you'd like to be able to switch between the test version and the old design, we suggest you add your +VOTE to this idea to show your support.
Hope this info is useful. We'll be here if you need help with anything else.
Stay safe and have a great day ahead!
Looks like I'm in the same boat as @psnair. Set up a new premium account under a new username/account to suit personal circumstances and attempting to transfer my playlists from one to the other. Most are manageable but some have 100+ tracks in them and I have 25 playlists to work through.
"new desktop experience" is code for let's reduce the functionality and totally change it so it does not fit with the operating environment, dumb it down as much as possible and **bleep** everyone off.
I've voted (now at 372... out of your millions of members....) but in the mean time do you have any advice on how to restore or install a previous version that can actually select and deal with more than one track at a time?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…