Unable to play songs, have tried everything

[Jdatec]

Plan

Premium

Country

United States

Device

Windows 10 PC

Operating System

Windows 10

My Question or Issue

Whenever I try to play any song on the Spotify app on my PC it says its unavailable and its all greyed out, I have tried going through my fire wall, logging out and logging in, changing proxy, troubleshooting and reinstalling however nothing has helped the issue out. Whenever I try on my iPhone 11 though it all works perfectly fine.

[Ver]

Hey @Jdatec,

Thanks for posting here 🙂

The troubleshooting steps that you've tried are very good. 

You mentioned that you've changed the proxy. Could you try deactivating it to see if that makes a difference?

In case you're using a VPN, we'd suggest you disable it to see if that changes anything.

Keep us posted.