Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Volume Slider and Song Navigator slider does not work

Volume Slider and Song Navigator slider does not work






Asus PC 

Operating System

Windows 8


My Question or Issue

My volume slider and song navigator slider is not working at all. I drag it, it doesn't respond, I double click where I want it to go, it doesn't work. I've properly uninstalled and re-installed Spotify twice, and it hasn't changed at all. This started out of the blue today, as I was trying to change the volume of a song and it wouldn't change. 


It works fine on the web player, but it's taking up a whole tab and I highly prefer the app to the web player!

3 Replies

Hey there @Nico_Babico,

thanks for posting in the community !


Can you please toggle Hardware Acceleration to see if it helps fixing the issue ?


Waiting on your update 😃

I had tried that previously when this first started, and it didn't work. However, I redownloaded the app for a forth time just today to see if anything changed and it seemed to be working. I guess they updated something and it didn't work well with my computer, but then did another update to fix it?

Hey there @Nico_Babico,

thanks for the update !


It's great to hear the issue is solved.

An adjustment made on the desktop app was alpplied on the new vesrion you downloaded and it had fixed the issue.


Enjoy Spotify 😃

Suggested posts