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Waiting for connection, 2 active internet connections, won't download

Waiting for connection, 2 active internet connections, won't download

Plan

Premium

Country

US

Device

Dell 5290 2-in-1 w/ LTE

Operating System

Windows 10

 

My Question or Issue

Spotify is acting like "Download over cellular" is turned off, but the Windows 10 version of this app does not include this switch as it's built in to the OS under cellular network settings. I have ensured all settings are correct in both Windows 10 and Spotify and assume this is a software issue with Spotify, please advise.

Screenshot (9).png
Reply
1 Reply

Hey @Sbradno.

 

Thanks for posting your question here.

 

First, could you try a quick reinstall and see if that changes anything?

 

If that doesn't work, then could you try turning off one of the networks (either cellular or Wi-Fi, depending on which one you want to use) and see if that makes any difference?

 

Keep us posted - we'll be here in case you need any further help with this.

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