We can't play this until you allow this artist in the Spotify phone app

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We can't play this until you allow this artist in the Spotify phone app

krisj911
Visitor

I can not play some songs from the Windows 10 Spotify program nor my Android LG G4 phone. I used to be able to play Thunder (by Imagine Dragons) and Renegades (by X Ambassadors). However, they will not play at all. Others in my family do not have problems with this at all. These songs used to work just fine, I don't know what happened.
I also get "We can't play this until you allow this artist in the Spotify phone app" message in my PC. I have tried liking and disliking the song and artist (follow/unfollow the artist) and nothing

Plan

Premium

Country

USA

Device

LG G4

Operating System

Windows 10 on my PC and Android 6 on phone

 

 

 

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1 Reply
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Re: We can't play this until you allow this artist in the Spotify phone app

mxmu
Casual Listener

see here: https://community.spotify.com/t5/Desktop-Windows/quot-we-can-t-play-this-until-you-allow-this-artist...

 

this solved it for me.

for some reason some artists were "hidden" and "not allowed" to be played. I do not know how artists ended up on this list.

 

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