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Web player not showing podcast episodes - all podcasts showing same blank page

Web player not showing podcast episodes - all podcasts showing same blank page

Plan

Premium

Country

US

Device

Multiple PC's and laptops

Operating System

Win 10

 

My Question or Issue

Web player is showing a blank page when going to any podcast. The navigation bar on the left remains but the rest is the same as the image below.

Tried different networks (4G/WiFi/Neighbours WiFi/With and without a proxy)
Deleted cache and cookies
Tried 4 browsers
Not able to install the App as devices are work devices
Android app works fine

Link to podcast in the image: https://open.spotify.com/show/3cnkCiPtN90pu0Z8CtlOCG

2020-09-10 11_01_05-Spotify – Search.png
Reply
3 Replies

Hey there @Lhiannan02,

 

Thanks for reaching out about this here in the Community!

 

Apologies for the delayed response, we just came across this thread.

 

As we haven’t seen any similar posts about this recently, could you let us know if you’re still having troubles with this?

 

If you are, we'd recommend checking your hosts files with the steps here.

 

We'll be on the lookout for your update. Give us a shout if you have any further questions.

ElenaModerator
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Hello,

I'm getting this problem as well. I'm not sure what cause it. I simply couldn't browse podcast episodes one morning when I came into work. Artists, Albums, and Libraries seem to work fine. I've closed and reopened the tab, logged out and back in. I'll be trying closing the browser next and if that doesn't work I'll try restarting this machine.

Hey @BinaryAura,

 

Thanks for posting in the Community.

 

You can try to clear the cache and the cookies of your browser aswell or switch browsers.

 

Also try a different account.

 

Let us know how that went,

 

Cheers!

DianModerator
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