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Webplayer cannot play content / stops playing after 10 seconds

Webplayer cannot play content / stops playing after 10 seconds

Plan

Premium

 

Operating System

Windows 11

 

My Question or Issue

For about 10 days now, everytime I try to play songs through the webplayer, a "Spotify cannot play this now" error appears. It then loops through all the songs in the playlist until it latches onto one, plays it for about 10 seconds, then goes silent. The same song won't play again if "play" is clicked directly.

I know the error has occurred and was fixed in the past but it seems to keep coming back. Very irritating.

No issues with the Android app.

Reply
20 Replies

Hi,

 

Thanks for the suggestion. I checked and compared Edge (not working) and Firefox (working).

 

In Edge, the Widevine component is marked as up-to-date with version: 4.10.2830.0 (and it won't update further).
In Firefox, the Widevine component has a higher version number = 4.10.2891.0.

 

I don't know if the versioning is browser-specific or universal (probably the latter). Regardless, I'm not sure what to do with this information.

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