When I upload a photo it rotates 90 degrees.

[kwilson360]

Plan

Premium

Country

CA

Device

iPhone 10

Operating System

Windows 10

My Question or Issue

Hello, when i try to upload a profile picture/library picture the image rotates 90 degrees counter clockwise. Tried reinstalling and rotating the image, none of this has solved my issue.  Help 😞

[OneByBoo]

Hi there @kwilson360

thanks for reaching out to the community !

I would recommend starting off by performing a clean reinstall (a bit different than the usual) of your app following the steps provided here.

In the meanwhile, please send some screenshots of the issue you're getting on your end so i can check it further.

Waiting on your update 🙂

[kwilson360]

Tried this and the issue still persists. SS attached here 

 

[kwilson360]

Bump

[OneByBoo]

Hi @kwilson360,

Are you experiencing this issue on the certain picture you've shared? If you're unsure if it's an issue with the specific picture, you can try uploading a different picture altogether to see if that works.

If it's an issue with the original picture, it might be a good idea trying to rename a copy of that picture and then try updating the cover of your playlist with that one.

Keep me posted 🙂