Announcements

When viewing playlists the "sort" filter returns to top of page when clicked

Solved!

When viewing playlists the "sort" filter returns to top of page when clicked

Plan

Issue occur on both Free & Premium

Country

USA

Device
PC

Operating System

Windows 10

 

My Question or Issue

When trying to view playlists in the Desktop App the "sort" drop down menu does not drop down but instead returns to the top of the page when clicked on, making it impossible to change the sorting of episodes from the default "newest to oldest".

Reply

Accepted Solutions
Marked as solution

Hey there @ChildeRoland,

 

Thanks for reaching out here in the Community. 

 

We'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble. 

 

If this doesn't do the trick, could you send over a video or a screen recording where we can take a better look at what's happening? This will help us investigate further and see if we can replicate it from our end. You can send a link to it or attach it using the Insert Video option in the post editor. 

 

We'll be on the lookout for your reply. 

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

3 Replies
Marked as solution

Hey there @ChildeRoland,

 

Thanks for reaching out here in the Community. 

 

We'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble. 

 

If this doesn't do the trick, could you send over a video or a screen recording where we can take a better look at what's happening? This will help us investigate further and see if we can replicate it from our end. You can send a link to it or attach it using the Insert Video option in the post editor. 

 

We'll be on the lookout for your reply. 

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

After reinstalling the menu now functions but still acts a a "back to top" button and won't scroll the screen while the menu is active unless the mouse is over the menu. This isn't a problem in fullscreen, but 1) I don't like using that and 2) the "back to top" action shouldn't be happening. Attached are shots of the Spotify app immediately before and after clicking on the drop down menu.

Spotify ScrnShot 1.png
Spotify ScrnShot 2.png

Hey @ChildeRoland

 

Thanks for your reply.

 

Just to confirm, is this only happening with podcasts or have you noticed the same behavior with regular playlists?

 

Keep us posted.

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts