Plan
Issue occur on both Free & Premium
Country
USA
Device
PC
Operating System
Windows 10
My Question or Issue
When trying to view playlists in the Desktop App the "sort" drop down menu does not drop down but instead returns to the top of the page when clicked on, making it impossible to change the sorting of episodes from the default "newest to oldest".
Solved! Go to Solution.
Hey there @ChildeRoland,
Thanks for reaching out here in the Community.
We'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble.
If this doesn't do the trick, could you send over a video or a screen recording where we can take a better look at what's happening? This will help us investigate further and see if we can replicate it from our end. You can send a link to it or attach it using the Insert Video option in the post editor.
We'll be on the lookout for your reply.
Hey there @ChildeRoland,
Thanks for reaching out here in the Community.
We'd first recommend performing a clean reinstall of the app. This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble.
If this doesn't do the trick, could you send over a video or a screen recording where we can take a better look at what's happening? This will help us investigate further and see if we can replicate it from our end. You can send a link to it or attach it using the Insert Video option in the post editor.
We'll be on the lookout for your reply.
After reinstalling the menu now functions but still acts a a "back to top" button and won't scroll the screen while the menu is active unless the mouse is over the menu. This isn't a problem in fullscreen, but 1) I don't like using that and 2) the "back to top" action shouldn't be happening. Attached are shots of the Spotify app immediately before and after clicking on the drop down menu.
Hey @ChildeRoland,
Thanks for your reply.
Just to confirm, is this only happening with podcasts or have you noticed the same behavior with regular playlists?
Keep us posted.
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