Why is it taking so long to fix common issues with radio?

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Why is it taking so long to fix common issues with radio?

Newbie

It seems like the thumbs-down-forgeting issue on songs coming up from radio, as well as the issue of like-forgetting have been problems for several months, or even longer than a year.  Why is it taking so long for these to get fixed, since it doesn't seem like it should take long to fix.

Moreover, after searching this board, these issues apply to PREMIUM users as well.  It seems like it should at least be some sort of priority, yet the problem remains.

Hence: Why is it taking so long to fix common issues with radio?

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Re: Why is it taking so long to fix common issues with radio?

Community Legend

Why don't you ask Spotify support? You can get in touch with them directly using the online contact form. Radio has never been a great feature on Spotify sadly.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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