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Why my spotify account stucked in italy while i'm in madagascar?

Why my spotify account stucked in italy while i'm in madagascar?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

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Reply
3 Replies

Hey @Kiady_Tsito,

 

Thanks for posting here 🙂

 

It's a good idea to open another browser and then to try again changing the country.

 

In case nothing changes, we'd suggest you try with another network. Does that make a difference?
 

Keep us in the loop.

 

 

Ver Moderator
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Hi it still doesn't i've tried with another Internet service provider on
mobile and tablet too it only show Italy like on country liste in edit
profil .

Hi there @Kiady_Tsito

 

Thanks for getting back to us. 

 

In this case, we suggest that you turn off any VPN if in use. 

 

Also, keep in mind that if you created your account with Facebook or Apple, you also need to change your country or region settings with those services. 

 

Lastly, could you try again on a different device to check if that makes any difference?

 

Keep us posted on how it goes. 

EniModerator
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