Operating System
Windows 7
App Version
1.1.39.612.g1e7e78a4
My Question or Issue
After recent update app started crashing when clicking on any play button for the second time after launching the app. It doesn't happen when you click play button for the first time.
Solved! Go to Solution.
Hey there @Manuja,
Thanks for posting - we’re here to help!
Start off by running a clean reinstall of the desktop app on your PC. This will refresh your current app version and remove any corrupted files from previous installations. Check out this help page in order to find the steps depending on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts.
If this doesn't do the trick for you, try cleaning up your hosts file. Follow the steps described here on how to do this.
Hope this helps. Let us know how it goes.
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