Plan
Premium
Country
Sweden
Device
HP ZBook Studio, 16GB RAM, Intel i7-6820HQ
Operating System
Windows 10 Pro, v.18362.295
My Question or Issue
User interface is slow and jerky.
Examples:
- When using volume slider to change volume the slider kind of jumps around.
- If I click on the slider it jumps to the click only to jump back again.
- When changing volume with the slider it often behave like a regulator. It's slowly changing to the selected voulme level. It can take 3-4 seconds to reach selected level.
- When clicking on the time progress bar for the song currently playing the bar jumps to the selection only to jump back instantly.
- When pressing play/pause in the app nothing happens for a few seconds. It can take up to 4-5 seconds before the app recognises the click. If I use my keyboards music control buttons (play/pause) the response is instant. Same thing happens when using buttons for next/previous song. In UI it take some seconds but with keyboard it's instant.
I've recognised the same behavior on several other computers so I cannot be the only one experiencing these problems.
Hey there @Snurrboroger,
thanks for posting !
I recommend a few simple steps to understand why you're having an issue with the app :
- Quick reinstall of the app
- Make sure Spotify has all permissions needed under any firewall/anti-virus
- Audio drivers are updated properly
- Use it on different devices (not another PC)
- Use it on a different network
- Try using this Microsoft Version
Let me know how it goes 🙂
Tested all that allready. Unfortunately nothing of it help.
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