My Question or Issue
Let me first start by saying I'VE ALREADY TRIED JUST ABOUT EVERY SUGGESTION OF FIXES ON THE MULTIPLE POSTS ON THIS ISSUE.... Reinstalling, Signing out twice, Clearing all files before reinstalling, Editing App Data. EVERYTHING!
With that being stated, there is one thing I have noticed which may be a huge clue to the main problem. I also use TIDAL, and I notice that when I open TIDAL, a separate volume slider appears in the Windows Volume Mixer (Right click Speaker icon, select open Volume Mixer) to represent that app's volume.
However when I open SPOTIFY, no separate slider appears to represent it. EVERY SINGLE TRACK I SELECT RETURNS THE MESSAGE: "Spotify cannot play this right now. If you have the file on your computer you can import it." I already tried editing app defaults in sound settings. Spotify doesn't even appear there! It was working just fine for the many years that I've been a customer, and it works just fine on my Android device. However on the PC, It has just stopped allowing tracks to play.
Another detail worth mentioning: This didn't start until AFTER I installed my Creative Sound Blaster AE-9 sound card. Spotify desktop app worked just fine for a while, and then suddenly, not at all. I've been through just about EVERY setting in both the Sound Blaster Command app, and Windows sound settings, including setting the speakers as "Default Device" to no avail.
Any help, GREATLY appreciated.
Solved! Go to Solution.
Thanks for posting in the Community.
This definitely looks like an issue with the sound settings of your device.
Could you have a look at this similar thread for a possible solution? The settings may look different on your end, but the idea is the same.
Let us know how it went or if you have any further questions,