Your Music Failed to load/Browse not loading since 11 July 2014

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Re: Your Music Failed to load/Browse not loading since 11 July 2014

mrrosshendo
Regular

I've logged out and in on the desktop but it's still not working. It's working on the web player though

Re: Your Music Failed to load/Browse not loading since 11 July 2014

emkl
Newbie

Same issue here.

 

Desktop client (latest version, Win 8.1), neither Browse nor the Album view load; as I listen to classical music, the "song" view, which does load, is not useful. The Web player seems to be working for now, but it is very slow.

 

Like a remarkable number of other people in this thread, I'm in Germany.

 

Tried a reinstall of the client, logging out/in, going into offline/online mode, no change.

Re: Your Music Failed to load/Browse not loading since 11 July 2014

FrereT0c
Casual Listener

I'm in France and I have the same problem.

 

Windows 8

Last version of Spotify (and I also tried to reinstall)

Re: Your Music Failed to load/Browse not loading since 11 July 2014

Yannisf1
Gig Goer

EDIT: I didn't found the setting to disable the Windows Antivirus... i've a Kaspersky Antivirus who works perfectly; but who disable many settings of Windows Antivirus. REALLY SORRY : ]

 

Hi guys... I will make some Screenshots of how to turn the Windows Anti virus off.
I come back in a few minutes :)

Have a nice week and a lot of music ;)

Yannis.

I'm sorry for the mistakes when writing, but i'm french an do what i can :)

Re: Your Music Failed to load/Browse not loading since 11 July 2014

gareth8
Roadie

I no longer have a blank page on my profile. It now says: "Please go online to view user profiles (Reload profile)."

 

Progress of a sort, I suppose.

Re: Your Music Failed to load/Browse not loading since 11 July 2014

gareth8
Roadie

Okay, everything's back for me, apart from notification alerts; they're still failing to load

 

*edit* a relog has fixed them, too.

 

Fingers crossed things stay okay; these problems came back yesterday after appearing to be fixed.

 

*edit again* Ought to say that I tried disabling the anti-virus. It didn't appear to work straight away, but perhaps it had something to do with it.

Re: Your Music Failed to load/Browse not loading since 11 July 2014

XScL
Regular

Still only the webplayer working for me, am still not getting browse, albums or artists on the standalone player...

Re: Your Music Failed to load/Browse not loading since 11 July 2014

yangl
Casual Listener

correction ...
Unfortunately, there are still problems on the web player!
...the client is still down!
I think there is a problem with the account!
Every so often appears in my Nick down otherwise there is always "Me"!
When I push out a message that tells me to go online if I want to access my account!
But I'm already connected!
Fix it soon please!

Spoty.jpg

Re: Your Music Failed to load/Browse not loading since 11 July 2014

XScL
Regular

I just got the go online to view your profile too on the webplayer, clicked the go-online thing and my profile loaded, maybe try that yangl?

Re: Your Music Failed to load/Browse not loading since 11 July 2014

yangl
Casual Listener

...it seems that the functions are coming back slowly on the web and client!
I think there are problems with their servers!
There are also problems updating the list Following!

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