a deinstall not possible and error code 17!

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a deinstall not possible and error code 17!

paski1009
Casual Listener

After i updated Spotify 26.01.2017 I couldn't start it anymore. Then i tried to deinstall it, but that wasn't possible. It gets only stuck in the "deinstall process"! I have tried the safe mode thing, but it didn't work too.

 

Can someone please help me? 

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Solution!

totoradio
Regular

After going back and forth with @SpotifyCares on twitter, the solution that worked for me was to delete the Spotify folder in "C:\Users\USERNAME\AppData\Roaming" and "\AppData\Local" , and also the folder where I put the Spotify cache

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3 Replies
Solution!

totoradio
Regular

After going back and forth with @SpotifyCares on twitter, the solution that worked for me was to delete the Spotify folder in "C:\Users\USERNAME\AppData\Roaming" and "\AppData\Local" , and also the folder where I put the Spotify cache

View solution in original post

paski1009
Casual Listener

Ahh yesss it worked!! thank you so much mate!!! 🙂 

idyllicunicorn
Newbie

I don't get it but if you can could i have instructions of it thanks!

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