Announcements

artist page not working on win 10 (bug)

artist page not working on win 10 (bug)

 

Premium

usa

win 10 64 bit

long time user, LONG time problem 

 

 
wheezs_4-1577201423240.png

i have been having this problem for a long time.

i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and roaming data, and program data).I have even reinstalled Windows and the problem continues

wheezs_3-1577201392972.png

 

i use the artist page the most so this is a big problem for me. here is a pic of one time i got it to work on a VM. but that breaks some times to 

 

Reply
1 Reply

Hey @wheezs - help's here!

 

Could you try reinstalling the app, but making sure to follow the relevant steps listed for your device in this Spotify Answer?

If that doesn't work, can you make sure you've tried downloading both the file on the Spotify website and the one in the Windows Store?

 

If you're still experiencing this issue, let us know the exact version of the Spotify app you're running and we'll look into it.

 

Thanks - keep us posted!

Suggested posts