automatically skips the songs never play one

[kladenstein]

Plan

Premium

Country

Turkey

Device

packard bell laptop

Operating System

windows 7

My Question or Issue

 i am using spotify on my laptop for 2 days.When i decided to listen to music this morning spotify started to skip every song,i could not listen to one of them.I also use spotify on my iphone for 2 and half years,what should i do to fix this problem ?

ps:restarted pc, also redownloaded spotify  

[Sebasty · Accepted solution]

Hey @kladenstein

That's quite interesting!

It might be an issue with the audio device. I recommend making  sure the audio device you wish to use is marked as default device:

1. Right-click on Volume Icon on taskbar and select Playback Devices.
2. Highlight the desired audio device.
3. Click on "Set Default" button on the left of Properties.

4. Click OK

5. Restart Spotify.

If that didn't work, try reinstalling Spotify cleanly by doing this:

1. Close Spotify and uninstall it.
2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming folders.
3. Restart your computer.
4. Install Spotify.

Let me know how it goes 🙂

[Mangoats · Accepted solution]

My account started having this same problem months ago while using Spotify on my I-Phone.  Then the same issues started happening on my PC at home. Very frustraighting.  I looked at all the replies online I could and there is no real answer to the problem. I updated drives and all the simple items I coud think of and read what others had tried. Nothing worked. 

Then I found what solved my issues:

Go to account and scroll down to Apps. In Apps, Revoke access to ever App, even Spotify.

After I did this it solved all my issues on both my I-phone and PC. Hope this helps.

[kladenstein]

thanks for your help it worked