Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136953 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136953 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53203 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53203 Views
  • 0 replies
  • 33 likes

Windows version does not preserve window size and location on restart

I always move Spotify window to second screen yet on restart it always shows up on primary monitor. This is very annoying.Windows 11, app installed from Store.

  • Visitor
  • I always move Spotify window to second screen yet on restart it always shows up on primary monitor. This is very annoying. Windows 11, app installed from Store.
  • 10 Views
  • 0 replies
  • 0 likes
  • 10 Views
  • 0 replies
  • 0 likes

Solved!! Uploading

I'm a bit confused about uploading music on my pc to Spotify. I am loading my music into the 'Music' library on my pc and it is automatically loading it to "local files" on Spotify. So far so good. I thought this permanently stored it on Spotify, but...

  • Visitor
  • I'm a bit confused about uploading music on my pc to Spotify.   I am loading my music into the 'Music' library on my pc and it is automatically loading it to "local files" on Spotify. So fa...
  • Holti
  • Visitor
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My window Spotify app become blanked

PlanPremiumCountryHongKongDeviceDesktopOperating SystemWindow10 My Question or IssueMy window Spotify app become blanked which I have posted the image below. I have been downloaded Spotify from here or Window Store but it have the same problem. I hav...

  • Regular
  •   Plan Premium Country HongKong Device Desktop Operating System Window10   My Question or Issue My window Spotify app become blanked which I have posted the image below. I have b...
  • Eni
  • Moderator
  • 988 Views
  • 19 replies
  • 1 likes
  • 988 Views
  • 19 replies
  • 1 likes

Recently Played list is GONE

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the last updates or something, my "Recently Played" list is gone, no where to find on Desktop App, can someone help me fix this, i really like my music tracked ...

  • Casual Listener
  •   Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue After the last updates or something, my "Recently Played" list is gone, no where t...
  • 16 Views
  • 0 replies
  • 0 likes
  • 16 Views
  • 0 replies
  • 0 likes

Windows app crashes repeatedly

For over a week now the Spotify Windows desktop app (both Windows store and downloaded from the website) continue to crash. Sometimes it is on launch of the program, sometimes it is after a few songs. When it does not crash on launch it seems to cras...

  • Visitor
  • For over a week now the Spotify Windows desktop app (both Windows store and downloaded from the website) continue to crash. Sometimes it is on launch of the program, sometimes it is after a few songs...
  • 17 Views
  • 0 replies
  • 0 likes
  • 17 Views
  • 0 replies
  • 0 likes

Solved!! Error 30 on LOG IN (Hosts file is OK)

PlanFree CountryIsrael DeviceDesktop Dell Precision Mini Tower T3620 Operating SystemWindows 10 v1909 My IssueError 30 on Login (See attached picture for Client Version)*** Hosts file is OK; Original untouched; No entries of Spotify. ***

  • Regular
  •   Plan Free   Country Israel   Device Desktop Dell Precision Mini Tower T3620   Operating System Windows 10 v1909   My Issue Error 30 on Login (S...
  • rogambogi
  • Visitor
  • 13008 Views
  • 15 replies
  • 0 likes
  • Error 30
    Login
    Windows
    Windows Client
  • 13008 Views
  • 15 replies
  • 0 likes

Superuser Contribution Bad labels on the website

PlanPremiumCountryUSADeviceDesktop (Browser)Operating SystemWindows 10 My Question or IssueThe labels for a bunch of things look like the namespace versions of the labels. Like "Home" is labeled "view.web-player-home" and "Search" is labeled "navbar....

  • Visitor
  • Plan Premium Country USA Device Desktop (Browser) Operating System Windows 10   My Question or Issue The labels for a bunch of things look like the namespace versions of the labels.&nb...
  • MattEmond
  • Casual Listener
  • 109 Views
  • 4 replies
  • 1 likes
  • 109 Views
  • 4 replies
  • 1 likes

Superuser Contribution playlists play mostly things not on playlist

my playlists notably my favorites with ovefr 1000 entries keep playing songs that arent on it, ore specifically the same few songs on loop with someties a song that is supposed to play inbetween incorrect onesthis happens on all platforms inluding my...

  • Visitor
  • my playlists notably my favorites with ovefr 1000 entries keep playing songs that arent on it, ore specifically the same few songs on loop with someties a song that is supposed to play inbetween inc...
  • OscarDC
  • Moderator
  • 36 Views
  • 2 replies
  • 0 likes
  • 36 Views
  • 2 replies
  • 0 likes

[Bug] Clicking the Close Button under the Third-Party Licenses Dialog Freezes Spotify App

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620Operating SystemEdition Windows 11 ProVersion 22H2Installed on ‎10/‎6/‎2022OS build 22621.1105Experience Windows Feature Experience Pack 1000.22638.1000.0Spotify VersionSpotify for Windows1.2.3.1115.g...

kaworu_bloodpaw_0-1674745743527.png
  • Roadie
  • Plan Free Country USA Device Dell Inspiron 16 Plus 7620 Operating System Edition Windows 11 Pro Version 22H2 Installed on ‎10/‎6/‎2022 OS build 22621.1105 Experience Windows Feature Experi...
  • 17 Views
  • 0 replies
  • 0 likes
  • 17 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: Shuffle simply does not work, nor does the queue

I also find the issues and inconsistencies with playlist shuffle ridiculous. Clearly there is a bug in the shuffle functionality, or it was architected by an incompetent programmer. Try this: start playing a playlist (50 songs or so) in shuffle... th...

  • Music Fan
  • I also find the issues and inconsistencies with playlist shuffle ridiculous. Clearly there is a bug in the shuffle functionality, or it was architected by an incompetent programmer.   Try this...
  • kaworu_bloodpaw
  • Roadie
  • 118 Views
  • 7 replies
  • 1 likes
  • 118 Views
  • 7 replies
  • 1 likes

Superuser Contribution Queue broken in latest update

Since the latest update (1.2.3.1115) the queue has become broken. you can only add 81 songs to it. Once the 81 limit has been hit, any further additions will not be entered. This is not just an issue of display.To replicate:1) Add 100 songs to the qu...

  • Regular
  • Since the latest update (1.2.3.1115) the queue has become broken. you can only add 81 songs to it. Once the 81 limit has been hit, any further additions will not be entered. This is not just an issue...
  • kaworu_bloodpaw
  • Roadie
  • 89 Views
  • 7 replies
  • 2 likes
  • Desktop
  • 89 Views
  • 7 replies
  • 2 likes

On the desktop app, playlists don't continue to play

On the desktop app, playing a playlist and then skipping to the next song will play a song not in the playlist, seems to be triggered by playing a song radio but will continue with any playlist afterwards. Tried reinstalling the app, did not help.

  • Visitor
  • On the desktop app, playing a playlist and then skipping to the next song will play a song not in the playlist, seems to be triggered by playing a song radio but will continue with any playlist after...
  • 17 Views
  • 0 replies
  • 0 likes
  • 17 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify sound quality and volume goes down when I tab into a game.

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 It doesn't seem to matter what game, nor does it matter whether the game is fullscreen/borderless/windowed. It doesn't happen with chrome or anything. I've already updated windows, restarted...

  • Newbie
  • Plan Premium Country US Device Desktop Operating System Windows 10   It doesn't seem to matter what game, nor does it matter whether the game is fullscreen/borderless/windowed. It do...
  • Progamer9001
  • Visitor
  • 1016 Views
  • 5 replies
  • 1 likes
  • 1016 Views
  • 5 replies
  • 1 likes

Superuser Contribution no see to main screen of goodmorning (a little bit learn english sorry)

There used to be a good morning section on the homepage and I was able to access what I listened to before, but now it does not appear on the computer, phone or web page, but it appears on a friend of mine. How can I retrieve it? (part in the picture...

  • Casual Listener
  • There used to be a good morning section on the homepage and I was able to access what I listened to before, but now it does not appear on the computer, phone or web page, but it appears on a friend o...
  • YasoDigo
  • Casual Listener
  • 43 Views
  • 2 replies
  • 0 likes
  • 43 Views
  • 2 replies
  • 0 likes

Recommended songs never change

This is about the recommended songs based on my own playlist. Maybe half my playlist contains music from New Zealand and Australian artists. The other half from US/UK. Yet NEARLY ALL of recommended songs are from NZ/AUS artists. Not only that, but th...

  • Visitor
  • This is about the recommended songs based on my  own playlist.  Maybe half my playlist contains music from New Zealand and Australian artists. The other half from US/UK.  Yet NEARL...
  • Yurm-Omisfat
  • Music Fan
  • 334 Views
  • 1 replies
  • 4 likes
  • 334 Views
  • 1 replies
  • 4 likes

why can't I install spotify in my pc?

I got a pc, but I'm unable to install spotify in it, not talking about microsoft store app, but the regular setup version and it doesn't seem to install, the setup gets through and complete but not installed anywhere.

  • Newbie
  • I got a pc, but I'm unable to install spotify in it, not talking about microsoft store app, but the regular setup version and it doesn't seem to install, the setup gets through and complete but not i...
  • 21 Views
  • 0 replies
  • 0 likes
  • 21 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect doesn't work on PC when VPN connected. Works in browser.

The Spotify application cannot connect to any devices (i.e. Google chromecast) when my VPN is up on my Windows 10 laptop. When I disconnect the VPN, I can connect to local devices. I assume the app may be routing Spotify Connect traffic over the VPN ...

  • Casual Listener
  • The Spotify application cannot connect to any devices (i.e. Google chromecast) when my VPN is up on my Windows 10 laptop.  When I disconnect the VPN, I can connect to local devices.  &nbsp...
  • sensible68
  • Casual Listener
  • 39 Views
  • 2 replies
  • 0 likes
  • 39 Views
  • 2 replies
  • 0 likes

Superuser Contribution Webplayer problems

Hello! I’m not a paying customer, I only use what’s for free. So I don’t want any service from you, I just want to help and point out some something.The web interface has some problems, partially very essential. Let’s show this on the example of Abov...

sonntagskindlein_0-1666947718787.png sonntagskindlein_1-1666947736479.png
  • Casual Listener
  • Hello!   I’m not a paying customer, I only use what’s for free. So I don’t want any service from you, I just want to help and point out some something. The web interface has some problems, pa...
  • sonntagskindlein
  • Casual Listener
  • 237 Views
  • 5 replies
  • 0 likes
  • 237 Views
  • 5 replies
  • 0 likes