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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2552 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156986 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154664 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11548 Views

1 replies

6 likes

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Superuser Contribution Local Files Not Recognized on Windows 10 N LTSC 21H2

PlanPremiumCountryPolandOperating SystemWindows 10 Enterprise N LTSC 21H2 My Question or IssueHey, Spotify won’t recognize my local MP3 files on Windows 10, despite adding folders correctly in settings, clearing cache, reinstalling the app, trying Sp...

Casual Listener

Plan Premium Country Poland Operating System Windows 10 Enterprise N LTSC 21H2   My Question or Issue Hey, Spotify won’t recognize my local MP3 files on Windows 10, despite adding...

patryk22

Casual Listener

87 Views

4 replies

0 likes

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Superuser Contribution No sound from Nvidia Shield to TV; tracks appear to be playing

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

Regular

Although tracks appear to be playing, I get no sound from Nvidia Shield to TV. Have uninstalled and reinstalled but no change. All other apps work

CrazyDwarf

Casual Listener

10635 Views

65 replies

4 likes

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Superuser Contribution Spotify won't start

PlanPremiumCountryBelgiumDeviceLaptop (Lenovo) Operating SystemWindows 11 My Question or Issuewhenever i try to start spotify it opens for a split second on a black screen and then it closes, ive tried everything and nothing is helping.

Visitor

Plan Premium Country Belgium Device Laptop (Lenovo)  Operating System Windows 11   My Question or Issue whenever i try to start spotify it opens for a split second on a black scre...

Joan

Moderator

127 Views

3 replies

0 likes

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Superuser Contribution Back button goes back twice on the browser

Free, Windows 10, Edge browser When I am in one of my playlists, I do a search from search function, than I go back to the previous page, instead of going back to my playlist, it goes back twice, for example, it goes to the last album that I checked....

Roadie

Free, Windows 10, Edge browser   When I am in one of my playlists, I do a search from search function, than I go back to the previous page, instead of going back to my playlist, it goes back t...

Joan

Moderator

94 Views

3 replies

0 likes

Music
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Superuser Contribution I can't get rid of the 3rd panel (i.e. the far right panel for the queue etc)

PremiumCountry - UK Device - Desktop My Question or Issue I can't close that 3rd panel. If I try to close it from the queue, it doesn't close, it changes to the "now playing" panel. I hate this, 3 panels permanently open is too messy and cluttered an...

Regular

Premium Country - UK    Device - Desktop     My Question or Issue   I can't close that 3rd panel.   If I try to close it from the queue, it doesn't close, it c...

terioncalling

Roadie

173 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar.   Together, the individually customiz...

terioncalling

Roadie

154664 Views

297 replies

22 likes

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  • 297 replies
  • 22 likes

Superuser Contribution spotify kann dies zurzeit nicht abspielen. wenn sich die datei auf deinem computer befindet, kannst

hi,ich hab nun schon länger diese Fehlermedlung. Am Handy klappt Spotify bestens, am PC hingegen garnicht. Habe auch schon gelesen, dass das Problem schon öfter aufgetreten ist, jedoch hat mir das bis jetzt nichts gebracht. Habe Spotify schon mehrmal...

Casual Listener

hi, ich hab nun schon länger diese Fehlermedlung. Am Handy klappt Spotify bestens, am PC hingegen garnicht. Habe auch schon gelesen, dass das Problem schon öfter aufgetreten ist, jedoch hat mir das ...

speicuwe

Newbie

102016 Views

79 replies

12 likes

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Superuser Contribution Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Nizbit

Newbie

14687 Views

16 replies

5 likes

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Solved!! Liked Songs not updating if i update then on a different device

PlanPremiumCountryGermanyDeviceWindows NotebookOperating SystemWindows 10 My Question or IssueIf i like a song on any device other than the specific windows laptop, the liked songs playlist do not update on the Windows App. Even if i start the playli...

Gig Goer

Plan Premium Country Germany Device Windows Notebook Operating System Windows 10   My Question or Issue If i like a song on any device other than the specific windows laptop, the liked...

tomfl

Newbie

63174 Views

11 replies

1 likes

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Superuser Contribution This content is not available

PlanPremiumCountryTurkeyDeviceWindows My Question or IssueIm getting "This content is not available" message for my all playlists. Also my "friend activity" page is not working. Its only for my pc I can use spotify normally on my phone.version:Window...

Visitor

Plan Premium Country Turkey Device Windows   My Question or Issue Im getting "This content is not available" message for my all playlists. Also my "friend activity" page is not working. ...

Joan

Moderator

62 Views

3 replies

0 likes

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Superuser Contribution Music videos don't load; Unable to switch back to audio after accidentally turning on music video.

PlanPremiumCountrySweden Device2021 laptopOperating SystemWindows My Question or IssueI accidentally hit "switch to music video" on the desktop app. But no music videos will load, so neither will the switch button. In MV mode, spotify apparently refu...

Newbie

Plan Premium Country Sweden   Device 2021 laptop Operating System Windows   My Question or Issue I accidentally hit "switch to music video" on the desktop app. But no music video...

Uded

Newbie

1134 Views

5 replies

3 likes

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Solved!!Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When I try to play a song I get the following error message "Spotify can't play this right now...

lourdesmani

Visitor

761685 Views

502 replies

64 likes

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Solved!!Superuser Contribution Spotify not letting me loop one song

PlanFreeCountryBelgiumDeviceOpera GX PlayerOperating SystemWindows 10 My Question or IssueSo. I like to listen to the exact same song, on repeat, for hours on end while I do stuff. Sometimes a certain song just really scratches that mental itch ya kn...

Casual Listener

Plan Free Country Belgium Device Opera GX Player Operating System Windows 10   My Question or Issue So. I like to listen to the exact same song, on repeat, for hours on end while I do ...

go_to_hell

Visitor

24480 Views

16 replies

0 likes

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Solved!!Superuser Contribution Favorite song icons not showing in my playlists

I run the Windows desktop application of Spotify. It looks like today the small green icon has changed that shows that you have added a song to your favorite songs. In this playlist and in all my others though, those icons do not show anymore: This i...

Music Fan

I run the Windows desktop application of Spotify. It looks like today the small green icon has changed that shows that you have added a song to your favorite songs. In this playlist and in all my oth...

christianschich

Newbie

14145 Views

63 replies

22 likes

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Superuser Contribution Windows app refuses to play after a song or two

PlanPremiumCountryUSADevicePCOperating SystemWindows 10/11 My Question or IssueThis is a new issue. Just started in the last week or two. I open the application and start playing something. Everything goes fine for 1 or even two songs, but then the p...

Regular

Plan Premium Country USA Device PC Operating System Windows 10/11   My Question or Issue This is a new issue.  Just started in the last week or two.  I open the application a...

Saturnine33

Regular

678 Views

11 replies

0 likes

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Can the text size be smaller for lyrics on desktop?

Most people listen on desktop because they are in office settings. I would prefer to be able to follow lyrics/podcast transcripts without everyone spying from across the room.

Visitor

Most people listen on desktop because they are in office settings. I would prefer to be able to follow lyrics/podcast transcripts without everyone spying from across the room.

Amay

Spotify Star

90 Views

1 replies

0 likes

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Solved!!Superuser Contribution My volume is too low

Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine

Casual Listener

Even though i make my volume max the music volume is too low and this only happens on my pc in my phone its perfectly fine

jon110

Regular

88338 Views

55 replies

2 likes

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Superuser Contribution how do I setup Spotify to ALWAYS play on the current device?

Currently I use Spotify on Alexa to play sleep music over night, but when I go to my PC and play music on Spotify it blasts the music over to the Alexa device, not my PC. How do I set Spotify to ALWAYS play from the current device, instead of default...

Visitor

Currently I use Spotify on Alexa to play sleep music over night, but when I go to my PC and play music on Spotify it blasts the music over to the Alexa device, not my PC. How do I set Spotify to ALWA...

random_annoyed

Casual Listener

4688 Views

22 replies

10 likes

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  • 10 likes

Solved!!Superuser Contribution Desktop Application utilizing a lot of power and running very slow or not at all.

PlanFreeCountryUnited StatesDeviceCyberpower PCOperating SystemWindows 10 My Question or IssueSpotify takes at least 5 or more minutes to launch when clicked, and attempting to play music or search is almost impossible. I have clicked the play button...

Casual Listener

Plan Free Country United States Device Cyberpower PC Operating System Windows 10   My Question or Issue Spotify takes at least 5 or more minutes to launch when clicked, and attempting ...

Japhan5

Casual Listener

102 Views

2 replies

0 likes

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