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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • angrysptfyuser
  • Regular
  • 27288 Views
  • 195 replies
  • 16 likes
  • 27288 Views
  • 195 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2169 Views
  • 1 replies
  • 6 likes
  • 2169 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141310 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141310 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 56574 Views
  • 0 replies
  • 33 likes
  • Windows
  • 56574 Views
  • 0 replies
  • 33 likes

how to fix error code: desktop_login_accounts:3?

when i login on the desktop app it errors outthings i tried:-reset password-use username instead of email-reinstall

  • Visitor
  • when i login on the desktop app it errors out things i tried: -reset password -use username instead of email -reinstall
  • 28 Views
  • 0 replies
  • 0 likes
  • 28 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discover Weekly - "Couldn't find that playlist" and "This playlist has been deleted"

Hello. It seems my Discover Weekly playlist is not working, with errors.In Windows, it tries for about 20 seconds and says "Couldn't find that playlist".On Android, it says "This playlist has been deleted". I've tried a clean reinstall for my Windows...

  • Casual Listener
  • Hello. It seems my Discover Weekly playlist is not working, with errors. In Windows, it tries for about 20 seconds and says "Couldn't find that playlist". On Android, it says "This playlist has bee...
  • Metalcastr
  • Casual Listener
  • 47 Views
  • 2 replies
  • 0 likes
  • Discover Weekly
  • 47 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify recommending songs already in a playlist

PlanPremiumCountryCanada Device(Samsung Galaxy 9+, WebPlayer, Desktop App)Operating System(iAndroid Oreo, Windows 10) My Question or IssueSpotify recommends songs already in my playlists, sometimes the song is in the playlist it is basing the recomme...

  • Music Fan
  • Plan Premium Country Canada   Device (Samsung Galaxy 9+, WebPlayer, Desktop App) Operating System (iAndroid Oreo, Windows 10)   My Question or Issue Spotify recommends songs...
  • cybinja
  • Visitor
  • 2125 Views
  • 14 replies
  • 15 likes
  • 2125 Views
  • 14 replies
  • 15 likes

speaker balance messed up after driver update

After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify and it helped but it still sounds like only mono sou...

  • Newbie
  • After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify a...
  • 20 Views
  • 0 replies
  • 0 likes
  • 20 Views
  • 0 replies
  • 0 likes

Lyrics do not show

My IssueI use Spotify on my laptop only on the browser and for a while now I haven't been able to see the lyrics for at least half of the songs I listen to normally and, mind you, they do have lyrics on Spotify(or at least they had before this starte...

  • Casual Listener
  • My Issue I use Spotify on my laptop only on the browser and for a while now I haven't been able to see the lyrics for at least half of the songs I listen to normally and, mind you, they do have lyri...
  • mauve_minnow
  • Rising Star 1
  • 32 Views
  • 1 replies
  • 0 likes
  • 32 Views
  • 1 replies
  • 0 likes

Superuser Contribution [FIX] Spotify Sound Lowering/Muffled

I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cut in, and no answers I had seen would work, including chang...

  • Newbie
  •   I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cu...
  • xPaPaDx
  • Casual Listener
  • 11625 Views
  • 5 replies
  • 5 likes
  • 11625 Views
  • 5 replies
  • 5 likes

Superuser Contribution When I play a local song, any songs after it have no album art.

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I play a local file song with no album cover, every song after will have no album cover until I restart spotify in both the bottom right and "Now Play...

  • Casual Listener
  •   Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I play a local file song with no album cover, every song after wil...
  • OscarDC
  • Moderator
  • 63 Views
  • 3 replies
  • 0 likes
  • 63 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics too fast due to crossfade not being accounted for

PlanPremiumCountryUKDeviceWindows 10 DesktopOperating Systemabove My Question or IssueI have noticed this on the desktop app, as the title says, but it's happening on ios as well. As the song changes, the lyrics are going too fast, I believe this is ...

  • Regular
  • Plan Premium Country UK Device Windows 10 Desktop Operating System above   My Question or Issue I have noticed this on the desktop app, as the title says, but it's happening on ios as ...
  • Lacycoy28
  • Visitor
  • 2836 Views
  • 14 replies
  • 11 likes
  • 2836 Views
  • 14 replies
  • 11 likes

can't play track

spotify randomly stops playing tracks

  • Casual Listener
  • spotify randomly stops playing tracks
  • mkultra77
  • Casual Listener
  • 44 Views
  • 2 replies
  • 1 likes
  • 44 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle won't turn off for Liked Songs

PlanPremiumOperating SystemWindows 10 My Question or IssueI just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT have the shuffle function on, and there doesn't seem to be any way to p...

  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue I just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT hav...
  • radutopor
  • Casual Listener
  • 8333 Views
  • 12 replies
  • 3 likes
  • 8333 Views
  • 12 replies
  • 3 likes

Download spotify to D Drive on Windows 10 PC

When I download and install Spotify to my Windows PC it installs on my C drive. But my C drive is not for Apps. I want it to install to my D Drive. How can this be done please?

  • Visitor
  • When I download and install Spotify to my Windows PC it installs on my C drive. But my C drive is not for Apps. I want it to install to my D Drive. How can this be done please?
  • rbrands
  • Casual Listener
  • 674 Views
  • 2 replies
  • 0 likes
  • 674 Views
  • 2 replies
  • 0 likes

Song Context Menu opening twice

It seems like this is only a minor UI bug1. Hover over a Song2. Left click the three dots that open the "Song Context Menu"-> The "Song Context Menu" should now be visible3. Right click the three dots that open the "Song Context Menu"-> Now another i...

  • Visitor
  • It seems like this is only a minor UI bug 1. Hover over a Song 2. Left click the three dots that open the "Song Context Menu" -> The "Song Context Menu" should now be visible 3. Right click ...
  • 16 Views
  • 0 replies
  • 0 likes
  • 16 Views
  • 0 replies
  • 0 likes

Bug in spotify website

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is an issue on website when you click right click on support heading they dont open men...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...
  • 18 Views
  • 0 replies
  • 0 likes
  • 18 Views
  • 0 replies
  • 0 likes

Superuser Contribution how do I sort the spotify pop up playlists menu when I try to add a song?

My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical order. i tried to find in which order is.. and it set t...

  • Newbie
  • My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical orde...
  • Alex
  • Moderator
  • 30 Views
  • 1 replies
  • 0 likes
  • 30 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play any songs unless they're in my library

All songs that are in my playlists, liked songs or playlists that I am following are playing just fine.If I select any artist at random and try to play anything of their content, Spotify just won't play and the player controls (play, prev/next, seek)...

  • Newbie
  • All songs that are in my playlists, liked songs or playlists that I am following are playing just fine. If I select any artist at random and try to play anything of their content, Spotify just won't...
  • Alex
  • Moderator
  • 38 Views
  • 1 replies
  • 0 likes
  • 38 Views
  • 1 replies
  • 0 likes

videos will not play on padcasts

When playing a podcast with video, I'm no longer getting the video appear. This is on the Windows 10 app. Always used to work. Have then tried on a mobile and getting the same issue. I've gone back to previous episodes in case if was an issue with ju...

  • Visitor
  • When playing a podcast with video, I'm no longer getting the video appear. This is on the Windows 10 app. Always used to work. Have then tried on a mobile and getting the same issue. I've gone ba...
  • 23 Views
  • 0 replies
  • 0 likes
  • 23 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Home page does not load on both desktop app and web player

PlanPremiumCountryVietnamOperating SystemWindows 10 My Question or IssueAs the title have stated, the home page does not load on both my desktop app and web player (mobile app still works). This happens across multiple devices and on different intern...

  • Music Fan
  • Plan Premium Country Vietnam Operating System Windows 10   My Question or Issue As the title have stated, the home page does not load on both my desktop app and web player (mobile app st...
  • Yordan
  • Moderator
  • 3109 Views
  • 55 replies
  • 1 likes
  • 3109 Views
  • 55 replies
  • 1 likes

the browser doesn't pop up when trying to login on the spotify app

When I try to log in on a windows pc, I'm prompted to login through my browser but it will never open no matter how many times I click the retry button

  • Visitor
  • When I try to log in on a windows pc, I'm prompted to login through my browser but it will never open no matter how many times I click the retry button
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Superuser Contribution Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar.   Together, the individually customiz...
  • angrysptfyuser
  • Regular
  • 27288 Views
  • 195 replies
  • 16 likes
  • 27288 Views
  • 195 replies
  • 16 likes

Superuser Contribution Can't see Sonos speakers

I'm using a Windows 10 Laptop and I have Spotify Premium. My wireless network is setup using Google WiFi. The only thing that I can consistently see when trying connect to a device are my Google Chromecast. Every so often if I get disconnected from m...

  • Music Fan
  • I'm using a Windows 10 Laptop and I have Spotify Premium. My wireless network is setup using Google WiFi. The only thing that I can consistently see when trying connect to a device are my Google Chro...
  • renaun1234
  • Visitor
  • 11693 Views
  • 5 replies
  • 0 likes
  • 11693 Views
  • 5 replies
  • 0 likes