Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14519 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2105 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5145 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or IssueHello,I have a new computer. Spotify will not recognize any of my local files on the desktop version, which are only about a dozen at this point.Here's what I've tr...
Plan Premium Country USA Device HP Pavilion Operating System Windows 10 My Question or Issue Hello, I have a new computer. Spotify will not recognize any of my local files o...
Spotify Legend
2249 Views
3 replies
0 likes
I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USAFamily PlanDesktop Windows 7
I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USA Family Plan Desktop Windows ...
Spotify Legend
6582 Views
1 replies
0 likes
PlanPremiumCountryScotland DeviceDell laptopOperating SystemWindows 10 My Question or Issue
Plan Premium Country Scotland Device Dell laptop Operating System Windows 10 My Question or Issue
Spotify Legend
464 Views
1 replies
0 likes
I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged into so the only places that I'm currently logged int...
I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged in...
Spotify Legend
1215 Views
4 replies
1 likes
Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listened this year compared to other years). I am unable ...
Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listen...
Spotify Legend
1467 Views
1 replies
0 likes
So I don't really know how to ask a question or write on here, but my queue keeps getting deleted lately, on my laptop and on my phone. It is annoying. Anyone know what I can do to solve this problem?
So I don't really know how to ask a question or write on here, but my queue keeps getting deleted lately, on my laptop and on my phone. It is annoying. Anyone know what I can do to solve this problem?
Spotify Legend
574 Views
1 replies
0 likes
Whenever I try to open up the web app it tells me there's a serve errorI have already cleared my cache and tried every browser on my computer and an incognito window with no successI cannot download or use the app currently because of some issues on ...
Whenever I try to open up the web app it tells me there's a serve error I have already cleared my cache and tried every browser on my computer and an incognito window with no success I cannot down...
Spotify Legend
642 Views
3 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueThe album 'Angel of Babylon' by Avantasia doesn't seem to be divided up correctly, with multiple tracks featuring snippets of the next track in the album seconds before they en...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue The album 'Angel of Babylon' by Avantasia doesn't seem to be divided up correctly, with multiple tracks fea...
Spotify Legend
3549 Views
8 replies
2 likes
PlanPremiumCountryUSA DeviceLenovo IdeaPad 10th GenOperating SystemWindows 10 My Question or IssueI just got a new laptop - I'm looking to keep things clean this go around as my music was a mess on my last device. I'm trying to add one new album on L...
Plan Premium Country USA Device Lenovo IdeaPad 10th Gen Operating System Windows 10 My Question or Issue I just got a new laptop - I'm looking to keep things clean th...
Spotify Legend
1144 Views
5 replies
0 likes
As you can see from the below image, when I scroll down to the beginning of my liked songs, there are three songs that do not have a timestamp for when they were added and were not there previously. Does anyone know why this is and how it happened?Pl...
As you can see from the below image, when I scroll down to the beginning of my liked songs, there are three songs that do not have a timestamp for when they were added and were not there previously. ...
Spotify Legend
583 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 2004 My Question or IssueThe lyrics from Musixmatch are no longer there, it shows "Humming is fun" message. It used to work before but it no longer works now, please help.
Plan Free Country India Device Laptop Operating System Windows 10 2004 My Question or Issue The lyrics from Musixmatch are no longer there, it shows "Humming is fun" message. It used...
Spotify Legend
1715 Views
5 replies
0 likes
PlanPremiumCountrySwedenDevicePC desktopOperating SystemWindows 10 My Question or IssueEvery time my bluetooth speaker shuts off automatically it plays spotify and it runs forever in the background. Not a big problem, but very annoying and it ruins t...
Plan Premium Country Sweden Device PC desktop Operating System Windows 10 My Question or Issue Every time my bluetooth speaker shuts off automatically it plays spotify and it runs fo...
Spotify Legend
1113 Views
7 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 running spotify thru UWP My Question or IssueMy music keeps pausing every 2-4 seconds. Tried reinstalling logging out, no other devices do this.
Plan Premium Country USA Device Desktop Operating System Windows 10 running spotify thru UWP My Question or Issue My music keeps pausing every 2-4 seconds. Tried reinstalling logging...
Spotify Legend
1001 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceLaptopOperating SystemWindows 10 My Question or Issue I downloaded an mp3 file and moves that to the folder where all my local files are stored. I then deleted the original in my downloads folder. But when I do that, sp...
Plan Premium Country Germany Device Laptop Operating System Windows 10 My Question or Issue I downloaded an mp3 file and moves that to the folder where all my local f...
Roadie
3317 Views
8 replies
0 likes
Busy looking around for 30 minutes and not idea where to post this or where to find an answer.through everynoise.com I found out my own band is labeled in only 1 very specific genre. This is not correct as we are much broader and not even countryspec...
Busy looking around for 30 minutes and not idea where to post this or where to find an answer. through everynoise.com I found out my own band is labeled in only 1 very specific genre. This is ...
Regular
14520 Views
5 replies
1 likes
I recently discovered that spotify (Windows desktop version) could browse my local files and if they existed on spotify I could click on the song/artist/album and be taken to the page, where I could follow/add etc. I was happily making my way through...
I recently discovered that spotify (Windows desktop version) could browse my local files and if they existed on spotify I could click on the song/artist/album and be taken to the page, where I could ...
382 Views
0 replies
0 likes
PlanFamily PremiumCountryU.S.A.DeviceAcer LaptopOperating SystemWindows 10 My Question or Issueso after spending 2 days trying to turn off autoplay i finally figured it out but even after i turned it off it still continued to use autoplay
Plan Family Premium Country U.S.A. Device Acer Laptop Operating System Windows 10 My Question or Issue so after spending 2 days trying to turn off autoplay i finally figured it out b...
Spotify Legend
1031 Views
1 replies
0 likes
Hello. The Windows app for PC is no longer working after multiple attempts to uninstall/reinstall. Nothing but a black screen once downloaded. Spotify Premium user. Any help would be greatly appreciated.
Hello. The Windows app for PC is no longer working after multiple attempts to uninstall/reinstall. Nothing but a black screen once downloaded. Spotify Premium user. Any help would be greatly apprecia...
Composer
2830 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice(Dell Laptop)Operating System(Windows 10) My Question or IssueWhenever I open the Desktop App, I get hit with an error as shown in the image belowI have tried uninstalling and reinstalling the app multiple times, even uni...
Plan Premium Country India Device (Dell Laptop) Operating System (Windows 10) My Question or Issue Whenever I open the Desktop App, I get hit with an error as shown in the image belo...
Composer
2666 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueWhile on Discord with a friend who is on my Friend Activity list, we discovered that the Friend Activity List was 1 song behind, as he was listening to his current...
Plan Premium Country United Kingdom Device PC Operating System Windows 10 My Question or Issue While on Discord with a friend who is on my Friend Activity list, we discovered that th...
Community Legend
2128 Views
1 replies
1 likes
