Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
ipanasenko
Newbie
46457 Views
77 replies
26 likes

46457 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72986 Views
268 replies
21 likes

72986 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5126 Views
1 replies
6 likes

5126 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145186 Views
0 replies
26 likes
Mac
Windows

145186 Views
0 replies
26 likes

Spotify no longer playing after windows crash

PlanPremiumCountryU.S.A.DevicePC(custom)Operating SystemWindows 10 My Question or IssueI've had spotify on my computer since the day I built it and it's always worked, Today I got the Windows blue screen of death, I had spotify playing when it died a...

Bravo_33
Newbie
Plan Premium Country U.S.A. Device PC(custom) Operating System Windows 10 My Question or Issue I've had spotify on my computer since the day I built it and it's always worked, Today ...
2020-08-19 10:46:29 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Edit changes on a playlist will vanish.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I make "edit" changes to the "Description" field on a playlist, they "take" and then the...

1241252922
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I ...
2020-08-19 9:14:56 PM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Spotify sometimes crashes the instant i play a song

Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the past, and now that it's happened at least 4 times in...

koloipo
Visitor
Currently using the latest version of the Spotify Application on the latest version of Windows 10. Sometimes Spotify will close as soon as i hit play on a song. This has happened on occasion in the p...
2020-08-19 8:54:24 PM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Saved Albums gone

PlanPremiumCountrySwedenDeviceDesktop Operating SystemWindows 10 My Question or Issue All my saved favorite Albums are gone! I tried to save a new one at it is now the only one on my list. Windows Store ver 1.1.39.612

bengs
Regular
Plan Premium Country Sweden Device Desktop Operating System Windows 10 My Question or Issue All my saved favorite Albums are gone! I tried to save a new one at ...
2020-08-19 8:41:54 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Friend activity doesn't update

PlanPremiumCountryRussiaDeviceXiaomi Notebook AirOperating System Windows 10 My Question or IssueMy Friend Activity hasn't updated in 5 days while I for sure know that my friends have been active during this time. It seems that I have tried every tro...

catsnsweaters
Visitor
Plan Premium Country Russia Device Xiaomi Notebook Air Operating System Windows 10 My Question or Issue My Friend Activity hasn't updated in 5 days while I for sure know that m...
2020-08-19 8:38:16 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Odd file in AppData found by system scan...

PlanFamilyCountryUSADeviceDell Inspiron 3558Operating SystemWindows 10 My Question or IssueToday my virus scanner found two files that were unable to be scanned because they are password protected. One file was located in my Local folder in AppData. ...

D-Dubs82
Visitor
Plan Family Country USA Device Dell Inspiron 3558 Operating System Windows 10 My Question or Issue Today my virus scanner found two files that were unable to be scanned because they ...
2020-08-19 6:10:05 PM
593 Views
0 replies
0 likes

593 Views
0 replies
0 likes

Superuser Contribution No "Liked Music" and "Favorite albums" in Desktop App

PlanFreeCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueMy liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restarted my computer but sadly the issue is still going on. I still have this issu...

Stogren
Newbie
Plan Free Country Poland Device Desktop Operating System Windows 10 My Question or Issue My liked songs and albums just disappeared on dektop. I tried doing a reinstall and I restart...
2020-08-19 4:36:02 PM
245 Views
0 replies
1 likes

245 Views
0 replies
1 likes

Solved!! Devices Available menu no longer displays other computers or phones

PlanPremiumCountryUSADeviceLaptop / IphoneOperating SystemWindows 10 / iOS 13.6.1 My Question or IssueI use one of my computers as a media center and use different computers or phones to control Spotify on that media center computer. With the latest ...

tmlee14
Casual Listener
Plan Premium Country USA Device Laptop / Iphone Operating System Windows 10 / iOS 13.6.1 My Question or Issue I use one of my computers as a media center and use different computers ...
2020-08-19 3:20:41 PM
2020-08-19 3:32:46 PM
tmlee14
Casual Listener
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Some tracks not playing

On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does. On my android app tracks 1 to 4 DO play so it isnt that the tracks are not on spotify Any ideas?

sjp1966
Roadie
On my windows 10 Spotify some tracks from an album do not play. For example 100th Window by Massive attach, tracks 1 to 4 do not play but track 5 does. On my android app tracks 1 to 4 DO pla...
2020-08-19 2:57:15 PM
233 Views
0 replies
2 likes

233 Views
0 replies
2 likes

Discover Weekly playlist

PlanFreeCountryUkraine Operating System(Windows 10) My Question or IssueHi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve any discover weekly playlist during this time. How long do i need to wait for form...

Alex_Marty
Casual Listener
Plan Free Country Ukraine Operating System (Windows 10) My Question or Issue Hi everyone! I started to use Spotify a little bit more than one month ago but i didn`t recieve a...
2020-08-19 12:48:06 PM
2020-08-19 2:48:35 PM
Emilia_8
Community Legend
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Solved!!Superuser Contribution Main site defaulting to German

I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .com/de/ against my best efforts to prevent it. I can...

Mic_Check
Casual Listener
I live in the US. I don't use a proxy. My account location says United States. My language in the program and app is set to English. Despite ALL of this, http://www.spotify.com/ still redirects to .c...
2017-05-31 1:41:57 AM
2020-08-19 2:13:24 PM
Mihail
Spotify Legend
12500 Views
7 replies
3 likes
Windows

12500 Views
7 replies
3 likes

Shuffle button is greyed out unless already listening to a playlist or album

PlanPremiumCountryGermanyDeviceWindows Desktop PCOperating SystemWindows 10 Version 10.0.18363 Build 18363 My Question or IssueIf I open the app fresh, or if I listen to the Spotify radio, the shuffle button is greyed out and unavailable. This is exp...

CaptainCallidus
Newbie
Plan Premium Country Germany Device Windows Desktop PC Operating System Windows 10 Version 10.0.18363 Build 18363 My Question or Issue If I open the app fresh, or if I listen to...
2020-08-19 12:01:16 PM
631 Views
0 replies
0 likes

631 Views
0 replies
0 likes

Pro-Ject Pre Box S2 Digital issue Spotify don’t play on default

https://youtu.be/a6bUj9fVFxY timestamps in video DAC Pro-Ject Pre Box S2 DigitalHeadphone Beyerdynamic DT 1990 ProProblem when have my dac on default device it makes no sound but when I start with something else and then switch it works again, Thanks...

iben301
Roadie
https://youtu.be/a6bUj9fVFxY timestamps in video DAC Pro-Ject Pre Box S2 Digital Headphone Beyerdynamic DT 1990 Pro Problem when have my dac on default device it makes no soun...
2020-08-19 3:26:07 AM
566 Views
0 replies
1 likes

566 Views
0 replies
1 likes

Solved!!Superuser Contribution Spotify Connect does not work with desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible with the app (in all its forms), but the desktop app does NOT show th...

J13lue
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I received a Google Home mini through a Spotify promotion. I assumed that meant the device was compatible ...
2020-08-13 10:15:07 PM
2020-08-18 6:04:50 PM
J13lue
Casual Listener
2460 Views
2 replies
0 likes

2460 Views
2 replies
0 likes

Podcast Scrolling Doesn't Load Old Episodes

PlanFree/PremiumCountryCanadaDeviceDesktop Browsers Operating SystemWindows 10 My Question or IssueI've been listening to the Pistol Shrimps Radio (https://open.spotify.com/show/2b30Vzg3NQYoYSW2ur8wRf?si=nSXhBT9MSEWbIJjdRNf6KA) podcast on Spotify for...

LohGam
Visitor
Plan Free/Premium Country Canada Device Desktop Browsers Operating System Windows 10 My Question or Issue I've been listening to the Pistol Shrimps Radio (https://open.spotify....
2020-08-18 3:54:55 PM
373 Views
0 replies
1 likes

373 Views
0 replies
1 likes

Superuser Contribution Spotify Crashes Immediatly after Logging in

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, I've reinstalled the program many times through the website or the windows app store, the issue is as it follows: Whenever I open spotify fresh, it opens normally...

AudioHill
Visitor
Plan Premium Country Brazil Device Desktop Operating System Windows 10 My Question or Issue So, I've reinstalled the program many times through the website or the windows app store, ...
2020-08-13 3:55:08 AM
2020-08-18 2:26:16 PM
Ver
Spotify Legend
1767 Views
1 replies
2 likes

1767 Views
1 replies
2 likes

Solved!!Superuser Contribution Does not appear my playlist

PlanFree/PremiumCountry Turkey Device(Lenovo V338)Operating System(Windows 10) My Question or IssueDoes not appear my playlist.

dogukanishere
Newbie
Plan Free/Premium Country Turkey Device (Lenovo V338) Operating System (Windows 10) My Question or Issue Does not appear my playlist.
2020-08-17 3:51:31 PM
2020-08-18 11:30:43 AM
Alex
Spotify Legend
478 Views
1 replies
0 likes
Windows

478 Views
1 replies
0 likes

Superuser Contribution [Desktop] Spotify crashes when searching

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueEverytime I try to search for anything on the app (both the Microsoft Store and the one on the page) the app just closes itself.I have already tried reinstalling the ap...

Damii
Visitor
Plan Premium Country Argentina Device PC Operating System Windows 10 My Question or Issue Everytime I try to search for anything on the app (both the Microsoft Store and the one on t...
2020-08-17 9:51:22 PM
2020-08-18 10:55:05 AM
Alex
Spotify Legend
418 Views
1 replies
1 likes

418 Views
1 replies
1 likes

Superuser Contribution Create similar playlist not working

Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it does not work on my own playlist too. The option is there, howeve...

denizyesil
Newbie
Hello, I was using Create Similar Playlist feature without a problem until a week ago. For a week now, it's not working. I know that it's not working on Discover Weekly playlist but it...
2017-09-10 8:44:27 PM
2020-08-18 10:12:20 AM
Mihail
Spotify Legend
5232 Views
23 replies
6 likes
Windows

5232 Views
23 replies
6 likes

Superuser Contribution whenever i click on an artist, it just says "something went wrong", how do i get around this?

This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?

Jacob_L
Visitor
This happens for any artist i click on, and doesn't happen on my android but does happen on my laptop. If i click "try again" it does nothing. How do i fix this?
2020-08-17 1:05:22 PM
2020-08-17 1:29:16 PM
Alex
Spotify Legend
824 Views
1 replies
0 likes

824 Views
1 replies
0 likes

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