can't report a playlist with offensive title

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can't report a playlist with offensive title

Othli
Casual Listener

 Country
France

 

Operating System

Windows 7 

 

My Question or Issue
When trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my browser opened with a report link to spotify support

(link to the  playlist: https://open.spotify.com/user/mtunisen/playlist/3uSjg2MpSkvKxg4qzq6V1u?si=f-ufWcozSTe-oq8UQgKhjg 

But apart for the favicon and a small pulsing green dot (loader) in the middle of the window, nothing ever loaded, I tried on both chrome and mozilla firefox but both gave me the exact same results. I asked to my friend to try it but he got the same result as me.
Is the reporting system broken ? or am I doing something wrong ?

2 Replies

Re: can't report a playlist with offensive title

Rock Star 16
Rock Star 16

Hey @Othli

 

The reporting system seems to work for me, strange that it doesn't work for both of you.

Are you and your friend on a similar network?

 

I'd suggest clearing cookies/cache and trying an incognito window as well as using another network connection.

I also recommend restarting the router.

It's also possible to report on mobile app, see this article for guidance. :)

 

Let me know how it goes!

SebastyRock Star 16
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Re: can't report a playlist with offensive title

Othli
Casual Listener

Clearing cache seems to have worked. I asked my friend to check out on his side and it worked without having to clear his cache
I tried on the android app before but all it did was redirecting me to the "how to report content" page (same one that you linked) 

 

thanks you for your help

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