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cant download a song/playlist on pc

cant download a song/playlist on pc

Anjelika
Plan Premium
Country Azerbaijan
Device HP
Operating System Windows 10
 
Im having trouble with downloading playlists on pc. I can download all playlists on my phone spotify app, but when I try to download playlists on my pc app, it just ignores me, the download switch switches on and stay like this for ages and never ends up downloading the playlists. I tried at least to download one song (thought the playlist is just heavy) but it's not letting me download either. Please solve the problem. Thanks in advance for any help!! 
Снимок экрана (167).png
Reply
3 Replies

Amayy

Hey there, glad you asked in the community! Just to confirm, have you tried logging out and logging in again? It tends to fix most such issues. If it does not work then do share your Spotify App version here.

 

Keep us updated!

AmayyRising Star
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Note: I'm not a Spotify employee.

Anjelika

ive done this multiply times, even deleted and redownloaded the spotify app itself, but it didnt work at all as well. 

 

Spotify () для Windows
1.1.73.517.gbef50fdb

Amayy

Hey, thanks for getting back.

It looks like a new update is pushed after this. I would suggest you sign out of the Spotify App and then download the latest version from Spotify.com or Microsoft Store if you are using the Website Version till now.

  • After installing the App, please go to Spotify.com and go to your account
  • Scroll down and click on Sign Out Everywhere
  • Log into the App and see if you can download now
  • Also make sure you're not using any kind of VPN or DNS service

Let us know!

AmayyRising Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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