Setting up new laptop and using old one for this post. Have downloaded and installed windows programme which opens at the log in page. Allows me to enter username and password but the screen seems locked as cant change the remember me button which is locked on green and hitting the Log In button - nothing happens. Have trieed reinstalling a few times but no change. W10 HP Envy.
Solved! Go to Solution.
Sorry to hear you are having issues.
Please try hitting 'Enter' instead of clicking login.
If this does not work, have you tried restarting the device?
Also, please try running the programme as Administrator.
If none of the above helps, please uninstall the Application and make sure all the files where it was stored have been deleted, then re-install the app.
Hope this helps