Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
us
Device
window desktop
Operating System
Windows 10
My Question or Issue
so my spotify has been acting up and whenever i add a new song on my phone it never shows up on my desktop spotify ,same acount by the way .so i delete spotify on my desktop wondering that it will fix it but now i open spotify on my desktop and i go to my playlist and there no songs there but all my playlist are there and says "start adding songs' but on my phone all my songs are there and they can play but on my desktop i cant play no songs at all and my songs on my plylist are gone but not on my phone help me plz i use spotify like everyday and i sleep with it i dont wana use soundcloud i wanna use spotify help me plz.
Hey @cv20!
This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:
Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.
Have a nice day 🙂
ive done evrything u told me and i looked it up on youtube but still no luck
Tried that, flushing my DNS, and clean installs. Still nothing.
Install the old version: http://download.spotify.com/SpotifyFullSetup.exe
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…