download of local files

download of local files


hi, so, i alway did m synchronizations on my PC, and i would always work well. But now that i got a notebook they appear my phone but the files don't start to download. I've tried disabling the firewall, re-installing the spotify app in my desktop but it doesnt work. I think the problem is with my new device since the other day i tried to do the same thing to see if it was a problem in my account or something like that but on my PC it worked just fine. My new devide is a Acer Aspire E 15, and in my phone i have a IOS 10 .something epiguiskjngriupg thank you anywayyy

1 Reply


If your tracks or playlists aren't fully syncing after you switch on Download, please check:

  • The device is not in sleep mode.
  • There is enough free space to sync the songs (we recommend 1GB or more).
  • The device has an active internet connection.
  • You aren’t already using this feature on 3 devices, which is the limit.
  • You haven't reached the limit of 3,333 songs per device.

After you've checked the above, try these syncing instructions.​

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