Spotify Community

keithb · ‎2012-03-19

How to resolve your error code 17 on window 7, it been 2 and a half months and you still have not resolve this situation.

sunnyt · ‎2013-02-13

FINALLY GOT IT FIXED....HERE IS THE SOLUTION -

Got an email from Spotify Support:

You should be provided with the option to uninstall or repair. If you could choose repair, then hopefully this will repair your installation.
If this refuses work, before you open Spotify, could you please right click and choose 'Run in Compatibility Mode' please?

So I tried it and it still didn't work. I decided to try another avenue to get Spotify so I went here:

http://download.cnet.com/Spotify/3000-2141_4-10912348.html

and I "saved" it to my computer. Then when I tried to open it I chose 'Run in Compatibility Mode' following the prompts as they were given. It finally loaded it in "Windows XP Compatibility Mode" and I finally have Spotify on my Windows 7 computer.

If you have the same problem....try this fix....good luck.

Peter__ · ‎2013-11-24

@RAY-B - Maybe we can lend a hand. Can you try the steps in this post?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

RAY-B · ‎2015-09-07

I had exactly the same problem as you -and for 2 years was unable to gain access to Spotify due to error code17 -I made a final complaint then received an email from "Support @ Spotify.Com" --I was asked a number of questions in the email which I replied to and sent back to them- THEY THEN FIXED THE PROBLEM FROM THEIR END !!! - and I was finally able to use Spotify again {prior to this I had been using "Grooveshark" being one of the suitable alternatives to Spotify}

Finch204 · ‎2016-03-23

In my case, the reason I can't install/update spotify was because of a software restriction policy that prevents executables from running when they are located in the AppData folder. The workaround for my situation is this.

- Download the full Spotify offline installer (http://download.spotify.com/SpotifyFullSetup.exe)

- Run the offline installer. It will run for a bit then fail with an errorcode 17 error. Now even if you got the error, it should still have unpacked the files and placed it on your corresponding Appdata folder. If your Windows username is JDoe, your files will be on "C:\Users\JDoe\AppData\Roaming\Spotify".

- After locating your Spotify files in your AppData folder, copy the whole Spotify folder out into another folder on your drive. For simplicity, you can copy it to your C drive. So your files will be "C:\Spotify".

- From here, go into "C:\Spotify" and run the Spotify.exe file. Once Spotify shows up, pin program to Taskbar. Enjoy!

Daisymae1982 · ‎2016-08-23

So after installing Windows 10 my Spotify wouldn't open anymore. Solution found! In the file explorer window, search %appdata%. Spotify should show up in the list that appears. Right click on Spotify and select Properties. Select Compatibility tab and make sure the box is unchecked for Compatability Mode: Run this program in compatibility mode for (drop down menu). Deselected this and presto! Launched right away. :)

mcvey55 · ‎2012-03-20

When trying to download a new version (after uninstalling and reinstalling) i get error code 17 what do you suggest then?

HankJr · ‎2012-03-28

tes. both

ricardolherrera · ‎2012-06-08

como corregir este error 17

jennrice11 · ‎2012-09-26

I had to do a system restore & my Spotify stopped working when I did. I redownloaded the set-up file & tried to install it again. I keep getting Error Code 17. I have deleted the file several times & have tried it again & again, rebooting my computer each time, cleaning out my web cache, my cookies, cleaning up my entire hard drive, disabling my firewall, everything that I can think of. Nothing is working. I keep gettiing the same error. I'm lost without my Spotify! Please advise! =(

And I'm running the fully updated version of Win 7 Pro.

TheOreo · ‎2012-09-27

I deleted spotify because when I tried to open it it did not open ( but it did earlier that day) and when I tried re-downloading it, it kept giving me error 17. What do I do?

ex1t · ‎2012-09-28

Windows 7 - Spotify Installer error code 17

I had the same issue but resolved by simply installing the spotify installer in safe mode.

For those who are not familiar with safe mode do the following:-

1) Reboot your computer and immediatley start pressing F8 during the inital boot sequence until you get the Safe Mode Menu.

2) Select Safe mode with Networking.

3) Start the Spotify Installer, if successful login.

4) Restart computer and start spotify normally

Hope this helps, worked for me.

TheOreo · ‎2012-10-14

I know I may sound like an idiot, but how do you reboot the system?

Supernova24 · ‎2012-11-05

Hallo community Help Team,

Sorry,English is not my favourit Language. I'm a german girl ;-)

Installation von Spotify klappt nicht Fehlercode 17. Was soll ich machen ??

Gruß Jasmin

MOBILE · ‎2012-11-28

Error code17

@mcvey55 wrote:

When trying to download a new version (after installing and reinstalling) I get error code 17 what do you suggest then?

@mcvey55 wrote:

When trying to download a new version (after installing and reinstalling) i get error code 17 what do you suggest then?

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