A lot of users have the same problem, looks like it stopped updating about 5 days ago for most...
i have been emailing spotify support back and forth for days now and unfortunately they have no idea what they are doing or how to fix it. They keep telling to unfollow, reinstall, on, off, basically wasting my time because none of that worked.
In my opinion ( because it happened to a lot of users at the same time 4-5 days ago) its on their side and it's probably the latest update that caused it.
very disappointed and frustrated that they will have an feature but UNABLE to fix it when something goes wrong!!!
I wonder if fb's recent privacy changes play into this. I noticed when checking my 3rd party app permissions on fb that Spotifys permissions for my account had expired without my knowing. I dont know if authroization is tied into the feature but its been the only lead I've been able to find since going through the forums.
Going off skepticism, if FB pushed a change where all 3rd party apps had to be re-auth'd then could that possibly break the feature for Spotify users that have setup an account using facebook's cross platform login?
Here is the area, sadly I already re-granted it permissions
I reached out to Spotify via Twitter with this information on Monday 5/14. I told them the devices I use spotify on and the version of Spotify I use. Someone replied to my tweet saying "The OS version isn't the issue, the issue is the new update set everyone's 'Publish your activity on Spotify' setting to OFF & they have to manually go in to reactivate it, which most don't even know about. There needs to be a new update to reverse it back"
- I can confirm that this setting is not obvious to find and the option does need to be reversed because even if it is made known, most friends will be too lazy to update. My friend feed is so important to me as an avid fitness instructor - I follow a lot of feeds to get inspiration and find new tunes, so would greatly appreciate the reverse in a new version versus informing everyone to change their settings.
Anyhow, @SpotifyCares responded with "Thanks, we hear you. Rest assured, your feedback will be passed on to the right folks. If you have other Qs, just give us a shout"
No way of knowing how long it will take to update the version but hopefully soon. Fingers crossed!
Yep, still down for me too. My friend who uses Spotify religiously has officially fallen off my activity list cause he "hasn't been on" in 7 days. Kinda upsetting. Friend Activity is one of my favorite features while I'm on my laptop using Spotify.