Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
when i try to play a nirvana song by pressing play button on the left side the play button turns itself to pause button again and app says "this song is not available". the media bar just looks like in the attachment. as i said in the title songs are not grayed out. i tried reinstalling the spotify it didnt work. by the way i can play those song on web player and my android phone. i'm using windows 10. need some help 😕
Solved! Go to Solution.
Hey @q-zey
There's an issue with a random patch of artists (Metallica, Oasis, Portishead, Katy Perry, to name a few) that have become unplayable with the latest update. It affects both PC and Android devices.
It's currently being looked into, this Issue thread will have updates on it as soon as it gets figured out. 🙂
The web player (open.spotify.com) has no issues;
everything is playable on an older client;
everything is playable under a new account.
Hopefully this gets sorted out soon!
If you have more questions, feel free to ask! 🙂
Hey @q-zey
There's an issue with a random patch of artists (Metallica, Oasis, Portishead, Katy Perry, to name a few) that have become unplayable with the latest update. It affects both PC and Android devices.
It's currently being looked into, this Issue thread will have updates on it as soon as it gets figured out. 🙂
The web player (open.spotify.com) has no issues;
everything is playable on an older client;
everything is playable under a new account.
Hopefully this gets sorted out soon!
If you have more questions, feel free to ask! 🙂
waiting for the update. thanks for the answer.
I cannot play Nirvana too on my iphone7
Same problem here !
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…