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i cannot play any nirvana song on spotify and songs are not grayed out.

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i cannot play any nirvana song on spotify and songs are not grayed out.

when i try to play a nirvana song by pressing play button on the left side the play button turns itself to pause button again and app says "this song is not available". the media bar just looks like in the attachment. as i said in the title songs are not grayed out. nervana.JPGi tried reinstalling the spotify it didnt work. by the way i can play those song on web player and my android phone. i'm using windows 10. need some help 😕

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Marked as solution

Hey @q-zey

 

There's an issue with a random patch of artists (Metallica, Oasis, Portishead, Katy Perry, to name a few) that have become unplayable with the latest update. It affects both PC and Android devices.

 

It's currently being looked into, this Issue thread will have updates on it as soon as it gets figured out. 🙂

 

The web player (open.spotify.com) has no issues;

everything is playable on an older client;

everything is playable under a new account.

 

Hopefully this gets sorted out soon!

If you have more questions, feel free to ask! 🙂

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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4 Replies
Marked as solution

Hey @q-zey

 

There's an issue with a random patch of artists (Metallica, Oasis, Portishead, Katy Perry, to name a few) that have become unplayable with the latest update. It affects both PC and Android devices.

 

It's currently being looked into, this Issue thread will have updates on it as soon as it gets figured out. 🙂

 

The web player (open.spotify.com) has no issues;

everything is playable on an older client;

everything is playable under a new account.

 

Hopefully this gets sorted out soon!

If you have more questions, feel free to ask! 🙂

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

waiting for the update. thanks for the answer.

I cannot play Nirvana too on my iphone7

Same problem here !

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