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playing sorted "liked" playlist!

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playing sorted "liked" playlist!

DougF1
Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hello - when playing songs in Liked Songs, despite being sorted by artist, the songs always play in order of date added.  This doesn't seem to happen in playlists or on an album's page, only in Liked Songs. Is there any fix for this? I have a premium account, using on Dell Windows 10 machine. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: playing sorted "liked" playlist!

Elena
Moderator
Moderator

Hi there @DougF1,

 

Thanks for reaching out and welcome to the Community!

 

We recommend logging out, restarting your device, and logging back in. If that doesn't do the trick, running a clean reinstall of the app can help to get rid of any cached files that might be causing trouble. You just need to follow these steps.

 

If the issue persists afterward, can you send us some screenshots or a screen recording of your Liked Songs playlist where we can see what's going on? This will help us to further investigate.

 

Let us know how it goes. We'll be looking out for your reply 🙂

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

3 Replies
Solution!

Re: playing sorted "liked" playlist!

Elena
Moderator
Moderator

Hi there @DougF1,

 

Thanks for reaching out and welcome to the Community!

 

We recommend logging out, restarting your device, and logging back in. If that doesn't do the trick, running a clean reinstall of the app can help to get rid of any cached files that might be causing trouble. You just need to follow these steps.

 

If the issue persists afterward, can you send us some screenshots or a screen recording of your Liked Songs playlist where we can see what's going on? This will help us to further investigate.

 

Let us know how it goes. We'll be looking out for your reply 🙂

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

Re: playing sorted "liked" playlist!

DougF1
Casual Listener

Thanks, Works fine now!! 

Re: playing sorted "liked" playlist!

Elena
Moderator
Moderator

Hey @DougF1,

 

Thanks for keeping us posted.

 

We're glad to know it's all sorted out now - we're always happy to help 🙂

 

If you need anything else, remember that we're just a post away.

 

Have a nice day!

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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