"Endless Mix" and radio stations run out of songs.

[cnchead]

Plan

Premium

Country

USA

Operating System

Android, Windows 10.

My Question or Issue

 When playing an "Endless Mix" or Radio Station, Spotify runs out of songs. Please fix this.

[ksreed]

Does your station have the like and dislike button? If it doesn't then you are now listening to Spotifys playlist that they call a radio station. I myself lost almost all my stations because they were changed into playlists. I have one station left that is unlimited that hasn't been downgraded and I can't add anymore because we can't save stations now for some reason.

[cnchead]

 Yes! these stations have the like and dislike buttons. They just run
out of songs. If you look at the station, you can even pause it, but it
is still running with no songs.

[Guido]

Hey @cnchead.

Thanks for getting in touch!

Go to the settings and switch on Autoplay. This will cause the music to continue endlessly 🙂

Hope it works! Let us know if you have further questions.

Have a nice day.

[cnchead]

Already have, and it does not work. I have been a hobbyist all the way up to network engineer over the last 40 years, and believe me, I don't need to reboot either. If I am listening to an "Endless Mix" why would I need that setting anyway?

[cnchead]

Unfortunately I accidentally clicked solved. This will probably never be solved as I have spent teens of hours with supprt for this issue. I am evaluating Amazon Music as well, and they have good ole radio stations that do not end. What's even better is that Amazon has lyrics to boot! Spotify has about a month to fix their program until I probably switch to Amazon.

[Peter]

Hey folks,

Thanks for reaching out to us, and apologies for the late reply!

This should now be fixed for everyone - just make sure to update your app to the latest version, and make sure that Autoplay is switched on.

If, however, you're still experiencing this issue, let us know and we'll be happy to help you out.

Thanks!

[cnchead]

 It happened to me twice yesterday but I will see what happens today.

[cnchead]

 This happened just a few minutes ago on version 1.1.0.237.g378f6f25. I don't know if I am updated or not (usually happens automatically) but about 10 songs disappeared from the queue when I reopened the program to continue listening. Unfortunately I still have this problem.

I also have the autoplay turned on.

[Peter]

Hey @cnchead.

Thanks for letting us know about this.

Could you send us a screen recording showing us what's happening on your end? Once we have this, we'll be able to investigate this further.

Thanks! We'll be looking out for your reply.