"Favorite Songs" disappeared

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"Favorite Songs" disappeared

raphaelhuleux
Regular

Hello,

 

All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update.

Is there a way to recover those features? Now I can only "add" songs but it's not as intuitive as before.

 

Plan

Premium

Country

France

 

Device

(iPhone 7, Macbook Pro late 2014)

 

7 Replies

Re: "Favorite Songs" disappeared

Rock Star 14
Rock Star 14

Hello @raphaelhuleux!

 

Can you try the following steps and see if it works:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. 

 

Have a nice day :)

MantisentilRock Star 14
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Note: I'm not a Spotify employee.

Re: "Favorite Songs" disappeared

raphaelhuleux
Regular

Hello! I'm on mac so I'm not sure this will work...

 

Re: "Favorite Songs" disappeared

Rock Star 14
Rock Star 14

@raphaelhuleux

 

Okay then follow these steps :) 

 

  1. Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return.
  2. A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop.
  3. To open it, simply double-click and it will display the file’s contents in TextEdit .
  4. Check for any entries with Spotify in the address.
  5. If you do find any lines with Spotify, please remove them
  6. Save your changes and restart Spotify.
MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: "Favorite Songs" disappeared

raphaelhuleux
Regular

Thanks for your answer! But I'm not sure I understand: which files should I open? Because in the host folder, I have like a dozen of files...

Re: "Favorite Songs" disappeared

Rock Star 14
Rock Star 14
@raphaelhuleux

Can you take a screenshot of your hosts folder and upload it to here ?
MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: "Favorite Songs" disappeared

raphaelhuleux
Regular

Sure!

Capture d’écran 2019-02-24 à 17.51.28.png
Capture d’écran 2019-02-24 à 17.51.33.png
Capture d’écran 2019-02-24 à 17.51.36.png
Highlighted

Re: "Favorite Songs" disappeared

raphaelhuleux
Regular

I'm adding a screenshot with my new spotify, I had hearts instead of the "+" you can now see, and I had a "Favorite songs" playlist that disappeared

(Same on my iPhone)

Capture d’écran 2019-02-24 à 18.01.20.png
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