"This song is not available. If you have the file on your computer you can import it."

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"This song is not available. If you have the file on your computer you can import it."

CMDavisP
Newbie

I'm a Premium user, and in the desktop app, this is the message I receive when I try to play any song; regardless of whether it is in my Library.

I can play anything I want through Alexa, or on my Android phone.

This began two days ago...what's going on?  

4 Replies

Re: "This song is not available. If you have the file on your computer you can import it."

tweevier
Casual Listener

Began yesterday... no idea

Re: "This song is not available. If you have the file on your computer you can import it."

krigon
Casual Listener

Idem!

Re: "This song is not available. If you have the file on your computer you can import it."

tweevier
Casual Listener

Update: I uninstalled the audio control panel (Bang and Olusfen in my case) and troubleshooted the speakers, leading to the system installing it again, but now everything works fine again.

 

Good luck

Re: "This song is not available. If you have the file on your computer you can import it."

krigon
Casual Listener

I have not change anything, and yet it works now...

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