Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

smart shuffle stopped working

smart shuffle stopped working

I like the Smart Shuffle option to add songs to my favorite playlist *while* listening to that playlist but it always stops working. Currently I can't get it to work at all--I toggle it on and off, I close and restart the app, I even tried uninstalling and reinstalling. Sometimes it will work briefly and then stop again. Any suggestions on how to fix this?
Reply
22 Replies

same, windows 11 
shows up for a split second
and disappears

-

I got to the cache path on windows 11
but there's multiple folders with the title Cache on it
not sure which one to delete 
C:\Users\USER\AppData\Local\Spotify\Default
Is that it?

Suggested posts