someone else is using my account

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someone else is using my account

andrew33
Casual Listener

hi,

 

i just got a message on my spotify that someone else is logged into my account and the music keeps pausing. is it possible to check if someone's hacked into my account..?

 

thanks,

 

andrew

3 Replies

Re: someone else is using my account

Peter__
Community Legend

Hey Andrew :) 

 

If you could change your password as a security precaution and then post on this topic the Spotify community staff force a logout for you. Once you login again with your new password (after they have logged you out) you should be good to go again. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: someone else is using my account

ItsAlbertHuerta
Casual Listener
Hi, I also have the same problem as above, I've already changed my password, if it isn't too much to ask could you also force logout the devices in which I'm logged in?
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Re: someone else is using my account

Joe
Community Legend

All requests to be logged out of all devices should be posted in the official thread, as mentioned above by @Peter. I'll lock this thread to prevent any further confusion.

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