Announcements

Help Wizard

Step 1

NEXT STEP

'spotify can't play this right now. If you have the file on your computer you can import it.'

'spotify can't play this right now. If you have the file on your computer you can import it.'

Plan

Free/Premium

Country

 

Device

Samsung Galaxy 8, PC

Operating System

Android Oreo(mobile app), win7(pc app)

 

My Question or Issue

 

The issue began today when I turned my computer on and attempted to Listen the album of 'POLKADOT STINGRAY'. I figured out that some albums are available, while some albums are not. I am sure I was able to listen all of these just yesterday.

 

I have looked at many forum posts detialing the previous issue and no solution has worked for me yet.

 

I tried: Deleting Local-Files, Disabling Hardware Acceleration, Disabling and re-enabling Local Files in Spotify itself, Restarting my computer, Re-installing Spotify.

 

Reply
1 Reply

Hey @chum1,

 

do you have an EQ-Software running? This could perhabs cause the problem.

 

Cheers from Germany,

Sebastian

Suggested posts