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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hey there,
Thanks for getting in touch about this here in the Community.
Just to confirm, are you referring to the What's new section on mobile ?
If so, we suggest that you try logging out and then logging back in twice in a row. We know this sounds odd, but it'll trigger a sync between your device and account.
If the issue persists, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble.
If you're referring to something else, make sure to give us as much details as you can, we'll be happy to help.
Keep us posted.
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